Part-Time Pet Wellness & Customer Care Supervisor

Petbarn; Australia; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Discounts network

Novated leasing

Health insurance

Wellness resources

Job summary

Petbarn is seeking a Part-time Supervisor at Woden (approx 20 hours per week) to lead a high-volume store and support the Store Manager. You will provide expert advice on pet health, nutrition, and wellness products, while training staff and ensuring excellent customer service.

Heavy lifting and stock maintenance are part of the role. Ideal candidates have a passion for animals, strong organisational skills, and a friendly, patient demeanour.

Qualifications

• A natural love for animals and people.
• At least two years' experience working with a high-volume retailer.
• Friendly, patient, and eager to help.
• Organised and detail-oriented.

Responsibilities

• Provide supervisory assistance to the Store Manager and Assistant Store Manager.
• Provide knowledgeable, caring advice on pet wellness products.
• Build relationships with customers, offering warm, genuine service.
• Train and coach the store team to deliver service excellence, business objectives and best practice.
• Keep the store organised and shelves well-stocked (some heavy lifting required).
• Assist with sales, returns, and large purchases.
• Responsibility of opening and closing the store with associated security tasks.

Skills

Pet care

Customer service

Team leadership

High-volume retail

Job description

Petbarn is seeking a Part-time Supervisor at Woden (approx 20 hours per week) to lead a high-volume store and support the Store Manager. You will provide expert advice on pet health, nutrition, and wellness products, while training staff and ensuring excellent customer service.

Heavy lifting and stock maintenance are part of the role. Ideal candidates have a passion for animals, strong organisational skills, and a friendly, patient demeanour.