Part-Time Personal Banker – Moonee Ponds

Bendigo And Adelaide Bank; Melbourne; On-site; AUD 27,000 - 45,000; Part time

Benefits offered by this job

Health and wellbeing support

BEN U learning

Job summary

Bendigo Bank is hiring a Personal Banker in Melbourne, Australia. The role focuses on delivering an exceptional customer experience by addressing end-to-end banking needs and guiding customers through lending options and digital platforms.

The position is a 12-month fixed-term, part-time role based in Moonee Ponds with a 30-hour fortnightly roster. You’ll participate in training and community-focused activities while helping customers achieve their financial goals.

Qualifications

• Proven ability to deliver outstanding customer service.
• Ability to meet sales targets by offering appropriate solutions.
• Strong communication and interpersonal skills across channels.
• Aptitude for building rapport with customers and colleagues.
• Collaborative mindset to work with different teams.
• Experience in consumer lending is a plus but not essential.

Responsibilities

• Deliver win-win solutions for the bank and customers by understanding goals.
• Educate customers on digital channels and online banking options.
• Guide customers through personalised lending options and credit products.
• Provide on-the-job learning and take advantage of training opportunities.
• Support customers, engage with communities, and contribute to a positive team culture.

Skills

Customer service

Sales ability

Communication

Relationship building

Collaboration

Consumer lending

Job description

Bendigo Bank is hiring a Personal Banker in Melbourne, Australia. The role focuses on delivering an exceptional customer experience by addressing end-to-end banking needs and guiding customers through lending options and digital platforms.

The position is a 12-month fixed-term, part-time role based in Moonee Ponds with a 30-hour fortnightly roster. You’ll participate in training and community-focused activities while helping customers achieve their financial goals.