Part-Time Optical Assistant & Dispenser

ProVision Eye Care Pty Ltd; City of Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Free prescription glasses every six mG

Family & Friends discounts twice a yer

Chadstone Shopping Centre location

Team coaching and support

Training in eyewear styling and career

Job summary

Oscar Wylee is seeking an Optical Assistant at Chadstone to deliver exceptional customer service and achieve sales targets. You will engage customers, recommend eyewear, and support a fast-paced team in-store.

Ideal candidates bring retail experience, strong communication and a proactive, customer-focused mindset. Flexible to work late evenings and weekends is required.

Qualifications

• Experience in fast-paced retail environments.
• Excellent communication, clear and direct to customers.
• Motivated, proactive and people‑oriented.

Responsibilities

• Engage customers to identify eyewear needs and deliver exceptional service.
• Provide expert recommendations and eyewear styling advice to help customers find the best frames.
• Maintain a positive, energetic store presence while addressing customer queries and needs.
• Support fellow team members and contribute to a harmonious, collaborative work environment.

Skills

Customer service

Communication skills

Sales driven

Job description

Customer Service and Optical Assistant - Chadstone

Join our team as an Optical Assistant, a dynamic and engaging role where you’ll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

• Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
• Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
• Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
• Offering your support to fellow team members and contributing to a harmonious and supportive work environment.

About You:

• Strong background in fast-paced retail settings
• Excellent communication skills - direct and easy for customers to understand.
• Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
• A people person, ready to offer assistance with an approachable and empathetic manner
• Flexible to work late evening and weekends

Perks:

• Get a free pair of prescription glasses every six months
• Treat your loved ones to Family & Friends discounts twice a year!
• Work at our Chadstone store, conveniently located inside Chadstone Shopping Centre
• Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
• The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
• A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Visit our website for more information!