Part-Time NDIS Support Coordinator - Help People Thrive

GV Complete care Support Services; City of Greater Shepparton; On-site; AUD 40,000 - 60,000; Part time

Job summary

GV Complete Care Support Services Pty Ltd in Goulburn Valley, VIC is seeking an experienced NDIS Support Coordinator. You will manage your own participant caseload, implement NDIS plans, and coordinate supports to enable client choice and outcomes.

The role emphasises independent work within a supportive team, with 20–30 hours per week. A strong background in NDIS and psychosocial supports is preferred, with established documentation and advocacy skills.

Qualifications

• At least 2 years' experience in NDIS Support Coordination.
• Strong knowledge of the NDIS, plan implementation, funding and support pathways.
• Experience supporting participants with complex or changing needs.
• Experience in Psychosocial Recovery Coaching and/or supporting people with psychosocial disability is highly regarded.
• Understanding of Behaviour Support Plans, positive behaviour support and regulated restrictive practices.
• Strong advocacy, problem-solving and communication skills.
• Excellent organisation and case management skills.
• Strong report writing and documentation skills.
• Ability to manage own caseload, competing priorities and deadlines.
• Confidence to work independently while contributing to a team.
• Understanding of participant rights, choice and control, supported decision-making and capacity building.
• Understanding of professional boundaries, safeguarding and conflicts of interest.
• Relevant qualifications in Community Services, Disability, Social Work, Mental Health, Counselling or related discipline is highly regarded.

Responsibilities

• Manage an allocated participant caseload and provide responsive, person-centred Support Coordination.
• Support participants to understand and implement their NDIS plans, funding and supports.
• Advocate for participants and assist them to exercise choice and control.
• Coordinate NDIS-funded, mainstream, community and informal supports.
• Monitor plan utilisation and funding, identifying gaps or emerging concerns.
• Build strong relationships with participants, families, providers and other professionals.
• Work collaboratively with allied health professionals and other providers.
• Prepare high-quality reports, documentation and supporting evidence.
• Monitor reassessments, reporting requirements and important participant actions.
• Maintain accurate progress notes, participant records and claimable activity.
• Identify safeguarding concerns and escalating risks as needed.

Skills

advocacy

problem-solving

communication

organization

case management

report writing

time management

independence

Education

Community services / Disability related degree

Job description

GV Complete Care Support Services Pty Ltd in Goulburn Valley, VIC is seeking an experienced NDIS Support Coordinator. You will manage your own participant caseload, implement NDIS plans, and coordinate supports to enable client choice and outcomes.

The role emphasises independent work within a supportive team, with 20–30 hours per week. A strong background in NDIS and psychosocial supports is preferred, with established documentation and advocacy skills.