Part-Time Membership Sales & Member Care Specialist

Fernwood Fitness Pty; Melton; On-site; AUD 32,000 - 41,000; Part time

Benefits offered by this job

Employee discounts

Gym membership

Job summary

Fernwood Fitness Melton is seeking two friendly, sales‑driven team members for Membership Sales & Customer Services. You will convert enquiries into memberships, conduct club tours, and promote Fernwood's health and wellness programs.

Ideal candidates are strong communicators with a customer‑service mindset, comfortable with social media, and able to work a rotating roster across days, including Saturdays. Join a supportive team helping women stay strong and healthy.

Qualifications

• Excellent communication and customer service focus.
• Proven track record achieving sales KPIs and targets.
• Ability to identify sales and marketing opportunities.
• Computer and app literacy; comfortable with social media.
• Mature, proactive and reliable with a can-do attitude.

Responsibilities

• Convert enquiries into memberships through sales conversations and follow-up.
• Conduct club tours and present the value of Fernwood's services.
• Generate new business opportunities within the local community.
• Meet and exceed membership sales targets and KPIs.
• Manage member enquiries via phone, email, social media, and in person.
• Provide exceptional customer service and build strong member relationships.
• Assist with front desk duties, data management, and communications.
• Support club marketing initiatives and community outreach.

Skills

Communication

Customer service

Sales skills

Social media promotion

Team player

Tools

CRM software

Job description

Fernwood Fitness Melton is seeking two friendly, sales‑driven team members for Membership Sales & Customer Services. You will convert enquiries into memberships, conduct club tours, and promote Fernwood's health and wellness programs.

Ideal candidates are strong communicators with a customer‑service mindset, comfortable with social media, and able to work a rotating roster across days, including Saturdays. Join a supportive team helping women stay strong and healthy.