Part-Time Medical Receptionist — Warm, Patient-Focused Front Desk

SunDoctors Skin Cancer Clinics; Caboolture; On-site; AUD 34,000 - 44,000; Part time

Job summary

SunDoctors Skin Cancer Clinics in Caboolture is seeking a warm, friendly receptionist to be the welcoming face of the clinic. This part-time role starts from at least 20 hours per week and focuses on creating a positive experience for patients while supporting daily operations.

You will manage appointments, handle patient inquiries, process invoices, and maintain a tidy reception area. 1+ year in reception or healthcare-adjacent customer service, good communication, and flexibility with hours

Qualifications

• 1+ year experience in reception or customer service (healthcare experience a plus).
• Experience with Best Practice software is highly advantageous.
• Familiarity with Medicare billing processes is preferable.
• Excellent verbal and written communication skills.
• Ability to multitask and maintain attention to detail.
• A proactive, team-oriented mindset with a professional presentation.
• Flexibility with working hours and a positive, can-do attitude.
• Ongoing training & support – We invest in your success.
• Be part of a forward-thinking company – Work where your contributions matter.
• A collaborative and positive team culture – We support each other

Responsibilities

• Deliver warm and welcoming customer service to our patients.
• Manage appointments and procedures with care and efficiency.
• Handle patient enquiries both in person and over the phone.
• Process patient invoices and documentation with accuracy.
• Maintain a well-organized and professional reception area.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Flexibility

Tools

Best Practice software

Job description

SunDoctors Skin Cancer Clinics in Caboolture is seeking a warm, friendly receptionist to be the welcoming face of the clinic. This part-time role starts from at least 20 hours per week and focuses on creating a positive experience for patients while supporting daily operations.

You will manage appointments, handle patient inquiries, process invoices, and maintain a tidy reception area. 1+ year in reception or healthcare-adjacent customer service, good communication, and flexibility with hours