Part-Time Guest Experience & Membership Growth Lead

Belgravia Health And Leisure Group Pty Ltd; Sydney; On-site; AUD 35,000 - 55,000; Part time

Job summary

Belgravia Leisure is seeking a part-time Sales and Guest Experience Coordinator at the NSW Michael Wenden Aquatic Leisure Centre in Sydney. You will lead Guest Experience Officers, drive membership growth, manage enquiries, and ensure top-tier guest service across programs, with a focus on data-driven performance and rostering efficiency.

The role requires a mix of evening and weekend work during peak periods, with flexible rostering to suit business and personal needs.

Responsibilities

• Lead Guest Experience Officers and coordinate front-line guest interactions across programs.
• Drive membership growth and manage enquiries to convert inquiries into bookings and memberships.
• Ensure top-tier guest service with data-driven performance insights and rostering efficiency.

Job description

Belgravia Leisure is seeking a part-time Sales and Guest Experience Coordinator at the NSW Michael Wenden Aquatic Leisure Centre in Sydney. You will lead Guest Experience Officers, drive membership growth, manage enquiries, and ensure top-tier guest service across programs, with a focus on data-driven performance and rostering efficiency.

The role requires a mix of evening and weekend work during peak periods, with flexible rostering to suit business and personal needs.