Part-Time Frontline Admin & Customer Service Officer

Careers at Council; Mildura; On-site; AUD 45,000 - 72,000; Part time

Benefits offered by this job

Flexible Work Arrangements (Work from

Flextime

Purchase of Additional Leave

Performance recognition

Study Support Program with Paid Study

Learning and Development Opportunities

Parental Leave

Health Insurance

Employee Assistance Program

Social Clubs

Job summary

Mildura Rural City Council is seeking a part-time customer service and administration assistant for the Ouyen Office. You will be the first point of contact for customers, providing accurate information and resolving enquiries to create positive community experiences.

You will work 16 to 24 hours weekly, with hours negotiated at appointment and a range of benefits supporting work-life balance, development, and wellbeing within a supportive local government team.

Qualifications

• You must have a post-secondary qualification in business administration or retail operations or a minimum three years’ experience in an administration role with a customer service focus.
• Experience using Microsoft Office and business systems.
• Cash handling and financial processing experience.
• Current Driver Licence.
• Current satisfactory Police Check.

Responsibilities

• You will be the first point of contact for customers, helping to provide accurate information, resolve enquiries, and create positive experiences for the community.
• Working in a collaborative and customer-focused environment, you will contribute to the efficient operation of frontline services while building strong relationships with customers, colleagues, and stakeholders.

Skills

Customer Service

Microsoft Office

Business systems

Cash handling

Driver Licence

Education

Post-secondary qualification in business administration or retail operations

Job description

Mildura Rural City Council is seeking a part-time customer service and administration assistant for the Ouyen Office. You will be the first point of contact for customers, providing accurate information and resolving enquiries to create positive community experiences.

You will work 16 to 24 hours weekly, with hours negotiated at appointment and a range of benefits supporting work-life balance, development, and wellbeing within a supportive local government team.