Part-Time Front Desk Specialist — Flexible Hours & Growth

Cdmguru; Queensland; On-site; AUD 30,000 - 46,000; Part time

Benefits offered by this job

Flexible working arrangements

Ongoing mentoring

Job summary

Cdmguru is seeking a part-time Receptionist for a Tablelands region role within a leading North Queensland accounting firm. You will be the friendly face, handling front-of-house duties, managing calls and inquiries, and ensuring smooth office operations across multiple divisions.

The role emphasizes client service, accurate records, and confidentiality, with flexible hours and opportunities for professional development within a collaborative team.

Qualifications

• Previous experience in reception, administration or client services.
• Strong Microsoft Office skills (Word, Excel, Outlook).
• Experience with Xero Practice Manager (XPM) and ATO Portal highly regarded.
• Exceptional attention to detail and accuracy.
• Strong organisational and time management skills.
• Professional verbal and written communication abilities.

Responsibilities

• Act as the first point of contact for clients, visitors and enquiries.
• Welcome clients and create a professional front-of-house experience.
• Manage incoming calls, emails, appointments and general enquiries.
• Direct client requests to the appropriate team members in a timely manner.
• Maintain accurate client records and documentation.
• Support client onboarding, offboarding and data management processes.
• Assist with scheduling, record management and day-to-day office coordination.
• Provide administrative support across multiple business divisions.
• Ensure confidentiality and compliance requirements are maintained.
• Manage competing priorities while delivering exceptional client service.

Skills

Reception

Administration

Customer service

Communication

Time management

Teamwork

Phone etiquette

Tools

Microsoft Office

Xero Practice Manager (XPM)

ATO Portal

Job description

Cdmguru is seeking a part-time Receptionist for a Tablelands region role within a leading North Queensland accounting firm. You will be the friendly face, handling front-of-house duties, managing calls and inquiries, and ensuring smooth office operations across multiple divisions.

The role emphasizes client service, accurate records, and confidentiality, with flexible hours and opportunities for professional development within a collaborative team.