Part-Time E-commerce Ops & Wholesale Coordinator

THIRD FORM; Sydney; On-site; AUD 30,000 - 41,000; Part time

Job summary

THIRD FORM is hiring an Operations & Wholesale Assistant (Part-Time) in Sydney to support e-commerce fulfilment, wholesale administration and daily business operations. The role requires 2–3 days per week and involves order processing, stock control and cross-functional coordination across Shopify and logistics partners.

Ideal candidates are highly organised, proactive and capable of working independently across multiple systems, with experience in retail, e-commerce, operations or

Responsibilities

• Respond to customer enquiries via email and other channels promptly.
• Assist with returns, exchanges and general customer support.
• Pick, pack and dispatch online and wholesale orders accurately.
• Process all orders within agreed timeframes.
• Liaise with warehouse and courier partners to support fulfilment.
• Receive, unpack and process incoming stock deliveries.
• Conduct regular stock counts and reconcile inventory.
• Maintain stock levels across Shopify and internal systems.
• Report inventory discrepancies promptly.
• Prepare wholesale orders for dispatch with accuracy.
• Coordinate wholesale order administration and documentation.
• Arrange sample preparation and shipments as required.
• Maintain records across systems and perform data entry.
• Assist with product uploads and inventory updates.
• Generate operational reports as needed.
• Support day-to-day operations and keep an organized workspace.
• Assist with ordering of office and packaging supplies.
• Support team with projects and other duties.

Job description

THIRD FORM is hiring an Operations & Wholesale Assistant (Part-Time) in Sydney to support e-commerce fulfilment, wholesale administration and daily business operations. The role requires 2–3 days per week and involves order processing, stock control and cross-functional coordination across Shopify and logistics partners.

Ideal candidates are highly organised, proactive and capable of working independently across multiple systems, with experience in retail, e-commerce, operations or