Part-Time Customer Service Specialist | Growth & Perks

GFG Alliance; Hexham; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Long service leave after 5 years

Parental leave with top-up benefits

Health cover at discounted rates

Employee discounts across brands

Learning and development opportunities

Quarterly company bonus

Job summary

InfraBuild Recycling is seeking a Customer Service Officer for a permanent part-time role in Hexham, NSW. The position involves delivering friendly service, managing payments, handling phone and email inquiries, and performing basic data entry. There is a prospect of covering additional hours to reach full-time during leave periods.

The role supports a safety-focused team culture with opportunities for career growth, involvement in quarterly bonuses, and access to various staff benefits.

Qualifications

• Previous experience in a fast-paced customer service role.
• Excellent problem solving and communication skills.
• Positive and pro-active attitude and ability to multi-task.
• Attention to detail and confidentiality.
• Proficiency with Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Providing friendly and professional customer service
• Maintaining an organised, professional and welcoming customer service desk area
• Processing payments accurately and efficiently
• Answering and directing incoming phone calls and enquiries
• Responding to emails and general enquiries
• Completing basic data entry and administrative tasks
• Maintaining a high level of professionalism and confidentiality

Skills

Customer service

Communication

Problem solving

Professionalism

Confidentiality

Tools

Microsoft Office

Job description

InfraBuild Recycling is seeking a Customer Service Officer for a permanent part-time role in Hexham, NSW. The position involves delivering friendly service, managing payments, handling phone and email inquiries, and performing basic data entry. There is a prospect of covering additional hours to reach full-time during leave periods.

The role supports a safety-focused team culture with opportunities for career growth, involvement in quarterly bonuses, and access to various staff benefits.