Part-Time Club Receptionist - Guest & Member Concierge

The Royal Sydney Golf Club; Adelaide; Hybrid; AUD 32,000 - 46,000; Part time

Benefits offered by this job

Daily staff meals

Employee Assistance Program

Sport Shop Discounts

Free exercise classes

Golf classes

Tennis clinics

Free street parking

Public transport access

Job summary

The Royal Sydney Golf Club in Rose Bay is seeking a part-time Reception/Administration team member to help create a seamless member and guest experience. You’ll handle inquiries, bookings for accommodation and dining, and assist with check-ins/check-outs while supporting retail and service operations.

Roles are 15-25 hours per week with shifts from 5:30am to 9:30pm on a rotating roster, including weekends and public holidays.

Qualifications

• Minimum 1 year experience in a Reception or admin related role.
• Demonstrated passion for customer service.
• Strong organisational skills with the ability to remain composed under pressure.
• Excellent verbal and written communication skills, with the ability to build and maintain strong working relationships.
• Intermediate computer skills including Word, Excel and Outlook.

Responsibilities

• Deliver the highest standard of service to members and guests.
• Ensure the Club’s rules and regulations are adhered to including enforcing the dress regulations.
• Assist members and guests with all enquiries in a professional and timely manner.
• Organise bookings for accommodation, confirming requests prior to check in.
• Perform check-ins and outs for accommodation.
• Organise bookings for Dining Room/Club Bar.
• Remain up to date at all times with the day’s meetings, fixtures and upcoming events in the Green Book.
• Order taxis/ubers for members and guests as required.
• Assist members and guests with purchases in the Cellar Door, and other Reception based retail initiatives.

Skills

Customer service

Organisational skills

Verbal communication

Written communication

MS Office

Education

RSA Certification (NSW)

Tools

Word

Excel

Outlook

Job description

The Royal Sydney Golf Club in Rose Bay is seeking a part-time Reception/Administration team member to help create a seamless member and guest experience. You’ll handle inquiries, bookings for accommodation and dining, and assist with check-ins/check-outs while supporting retail and service operations.

Roles are 15-25 hours per week with shifts from 5:30am to 9:30pm on a rotating roster, including weekends and public holidays.