Part-Time Client Experience & Admin Coordinator

Novita; Adelaide; On-site; AUD 36,000 - 48,000; Part time

Benefits offered by this job

Salary packaging up to $15,900

Novated leasing options

Job summary

Novita in Adelaide is seeking a part-time Client Administration Officer to support clients, visitors and staff with a warm, professional approach.

You will manage phone calls, appointment scheduling, payments and general enquiries, while maintaining confidentiality and accuracy in a busy health and community services environment.

Novita offers a supportive team, opportunities to grow, and a roster that fits around study or other commitments.

Qualifications

• Certificate in administration, business or related field (desirable).
• Commitment to high quality and consistent customer service.
• Ability to maintain confidentiality and professionalism.
• Exceptional interpersonal skills and strong organisation.
• Experience with Microsoft Office and information systems as required.

Responsibilities

• Greet clients, visitors and staff in a warm, professional manner.
• Answer and manage incoming phone calls.
• Schedule and coordinate client appointments, rooms and vehicle bookings.
• Prepare correspondence and documents.
• Process payments and respond to general enquiries.

Skills

Customer service

Interpersonal skills

Organisational skills

Microsoft Office

Confidentiality

Communication

Education

Certificate in administration, business or related field

Tools

Microsoft Office

Client Management System

Information systems

Job description

Novita in Adelaide is seeking a part-time Client Administration Officer to support clients, visitors and staff with a warm, professional approach.

You will manage phone calls, appointment scheduling, payments and general enquiries, while maintaining confidentiality and accuracy in a busy health and community services environment.

Novita offers a supportive team, opportunities to grow, and a roster that fits around study or other commitments.