Part-Time Client Care Front Desk Receptionist

Advanced Hair Studio; City of Melbourne; On-site; AUD 36,000 - 48,000; Part time

Benefits offered by this job

Permanent part-time

Comprehensive training

Supportive team culture

Job summary

Advanced Hair Studio in South Melbourne is seeking a friendly, well-organised Receptionist for a permanent part-time role featuring a 55.5-hour fortnight schedule and alternating Saturdays. As the first point of contact, you will manage appointments, handle calls, process payments and support the clinical and management team, ensuring an inviting studio environment for every client.

If you enjoy delivering outstanding customer service in a busy health and beauty setting, this role offers

Qualifications

• Minimum 12 months in receptionist, admin or customer service.
• Friendly, confident and professional manner.
• Excellent written and verbal communication.
• Strong organizational skills and multitasking.
• Experience processing payments and cash handling.
• Intermediate MS Office (Word and Excel).

Responsibilities

• Welcome clients and provide a warm, professional first impression.
• Manage appointments and perform general reception duties.
• Answer incoming calls and respond to client enquiries with confidence and professionalism.
• Provide administrative support to the clinical and management team.
• Process payments and maintain accurate client records.
• Coordinate day-to-day studio administration and ensure the reception area is organised and inviting.
• Liaise with management and assist with a variety of administrative tasks as required.
• Work independently while contributing positively to a supportive team environment.
• Deliver an exceptional client experience at every opportunity.

Skills

Reception experience

Customer service

Organisational skills

Cash handling

MS Office

Tools

MS Office

Job description

Advanced Hair Studio in South Melbourne is seeking a friendly, well-organised Receptionist for a permanent part-time role featuring a 55.5-hour fortnight schedule and alternating Saturdays. As the first point of contact, you will manage appointments, handle calls, process payments and support the clinical and management team, ensuring an inviting studio environment for every client.

If you enjoy delivering outstanding customer service in a busy health and beauty setting, this role offers