Part-time Airport Baggage Support Agent – Mishandled Bags

Dnata; Western Australia; On-site; AUD 34,440 - 41,328; Part time

Job summary

Dnata is seeking Part-time Customer Service Agents at Perth Airport to deliver exceptional customer service and manage mishandled baggage. You will be the first point of contact for passengers, ensuring their needs are met and working closely with the baggage team to resolve issues. Candidates should have strong interpersonal skills, be punctual, and adhere to safety processes. Join a recognized ground services company and enjoy on-the-job training and career progression opportunities.

Qualifications

• Superior customer service and interpersonal skills.
• Ability to work under pressure while maintaining accuracy.
• Adherence to aviation safety and security processes.
• Punctual and reliable attendance.

Responsibilities

• Serve as the first point of contact for passengers.
• Monitor baggage loading and report issues.
• Liaise with team for missing baggage.
• Trace and deliver baggage to passengers.

Skills

Customer service

Teamwork

Attention to detail

Problem-solving under pressure

Job description

Dnata is seeking Part-time Customer Service Agents at Perth Airport to deliver exceptional customer service and manage mishandled baggage. You will be the first point of contact for passengers, ensuring their needs are met and working closely with the baggage team to resolve issues. Candidates should have strong interpersonal skills, be punctual, and adhere to safety processes. Join a recognized ground services company and enjoy on-the-job training and career progression opportunities.