Part-Time Aged Care Concierge — Warm Community Focus

CraigCare Group; City of Moonee Valley; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Free on-site parking

Growth opportunities in aged care

Collaborative team environment

Competitive remuneration package

Employee Assistance Program

Job summary

CraigCare Group in Moonee Ponds, VIC is seeking a Concierge for a permanent part-time position (30 hours per fortnight), Monday to Friday with flexible timings. The role focuses on turning a house into a home, building relationships with residents and families, and delivering warm, person-centred service.

You’ll join a supportive team, with opportunities to grow within the aged care sector, and contribute to a welcoming, inclusive community for residents.

Qualifications

• Experience in aged care, hospitality, customer service, or a people-focused role.
• Strong interpersonal and communication skills.
• Excellent organisational and time management abilities.
• Ability to work independently and as part of a team.
• Understanding of aged care standards and quality principles.
• Experience supporting people living with dementia is highly desirable.

Responsibilities

• Create meaningful connections with residents and families, taking the time to understand their preferences, interests, and needs.
• Support new residents and their families through a smooth, welcoming admission experience.
• Assist residents with planning their daily routines, appointments, activities, and social engagements.
• Help coordinate lifestyle experiences that encourage participation, independence, and wellbeing.
• Provide exceptional customer service that reflects CraigCare’s values and commitment to quality care.
• Work collaboratively with our care, lifestyle, hospitality, and administration teams to create a vibrant home environment.

Skills

People-focused

Communication skills

Interpersonal skills

Organisation skills

Team player

Job description

CraigCare Group in Moonee Ponds, VIC is seeking a Concierge for a permanent part-time position (30 hours per fortnight), Monday to Friday with flexible timings. The role focuses on turning a house into a home, building relationships with residents and families, and delivering warm, person-centred service.

You’ll join a supportive team, with opportunities to grow within the aged care sector, and contribute to a welcoming, inclusive community for residents.