Parramatta Retail Store Leader - Customer Experience & Growth

Oscarwylee; Sydney; Sur place; AUD 61 000 - 75 000; Plein temps

Avantages offerts par ce poste

Free prescription glasses every six m​

Family & Friends discounts twice a​-y​

Westfield Parramatta store location

Google Suite, Deputy, Hibob access

Career growth opportunities beyondret

Résumé du poste

Oscar Wylee Store Manager - Parramatta Westfield is expected to lead a team, manage daily operations, and drive exceptional customer experiences in a retail optometry environment. You will work closely with a Store Partner to grow commercial and operational capability within a joint venture setting.

This role emphasizes hands-on leadership, roster accountability, and a passion for coaching, with no optical experience required as training will be provided.

Qualifications

• Previous retail leadership experience; coaching capability and delivering results.
• Experience supporting rosters, labour planning, or store performance.
• Passion for delivering great customer experiences.
• Interest in developing decision-making, coaching, and team culture.

Responsabilités

• Oversee store operations, compliance, and performance standards.
• Support your team to reach performance goals through genuine customer care.
• Manage rosters, budgets, and labour efficiency.
• Provide hands-on in-store support with sales, service, and patient care.
• Partner with Optometrists to ensure exceptional customer experience.

Connaissances

Leadership experience

Roster management

Customer experience focus

Decision-making & coaching

Outils

Google Suite

Deputy

Hibob

Description du poste

Oscar Wylee Store Manager - Parramatta Westfield is expected to lead a team, manage daily operations, and drive exceptional customer experiences in a retail optometry environment. You will work closely with a Store Partner to grow commercial and operational capability within a joint venture setting.

This role emphasizes hands-on leadership, roster accountability, and a passion for coaching, with no optical experience required as training will be provided.