Parking & Community Compliance Officer

Osborne and Richardson; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Brimbank City Council is seeking a Parking Officer to join the Regulatory Services team on a contract basis. You will enforce parking and local laws, educate the community, and collaborate with other teams to ensure compliance across a diverse western Melbourne municipality.

You will handle infringement notices, assist with animal management, litter control, and school crossings, while maintaining accurate records and contributing to shared compliance outcomes.

Qualifications

• Interpreting Acts and Regulations to decide on actions.
• Strong conflict resolution skills for difficult customers.
• Clear verbal and written communication, including report writing.
• Ability to gather evidence and prepare briefs of evidence.
• Efficient time management within statutory limits.
• Customer-focused approach to parking and local law enforcement.

Responsibilities

• Enforce Acts, Regulations and Local Law through patrols.
• Provide regulatory information and education to the community.
• Identify breaches and issue notices to offenders and owners.
• Issue infringement and compliance notices and keep records.
• Resolve inquiries using the Council's request system.
• Audit Local Law permits for compliance.
• Prepare reports and prosecution documents; may attend court.
• Undertake animal management duties and assist with school crossings.

Skills

Interpret Acts/Regulations

Conflict resolution

Verbal and written communication

Evidence gathering

Time management

Customer service

Education

Certificate IV in Government (Statutory Compliance) or Animal Control and Regulation

Tools

Pinforce handheld infringement device

Job description

Brimbank City Council is seeking a Parking Officer to join the Regulatory Services team on a contract basis. You will enforce parking and local laws, educate the community, and collaborate with other teams to ensure compliance across a diverse western Melbourne municipality.

You will handle infringement notices, assist with animal management, litter control, and school crossings, while maintaining accurate records and contributing to shared compliance outcomes.