Parking Attendant – Customer Service & Maintenance

Northern Beaches Council; Northern Beaches Council; On-site; AUD 64,000 - 75,000; Full time

Benefits offered by this job

Professional development opportunities

Employee wellness program

Lifestyle benefits

Values-based culture

High level of technological innovation

Job summary

Northern Beaches Council is seeking a Car Park Attendant to assist in the operation of Off-Street Parking Stations within the Manly CBD, Dee Why PCYC and on-street meters. The role focuses on customer service, gate/shutter maintenance and cash handling as part of a community-focused team.

Reporting to the Senior Car Park Attendant, you will help ensure smooth daily operations, maintain equipment, assist customers and support permits and pass-card management.

Qualifications

• Experience in customer service and handling enquiries.
• Ability to work in a team and maintain attention to detail.
• Willlingness to perform minor repairs and maintenance tasks.

Responsibilities

• Enhancing customer satisfaction through consistent, responsive and polite handling of enquiries
• Ensuring all gates and shutters are in good working order and reporting as necessary
• Conducting carpark checks and ensuring all equipment and council assets are in good working order
• Cash handling and management
• Collecting parking fees through the parking management system and issuing receipts
• Providing customer assistance at entry, exit gates and carparks
• Carrying out minor repairs, maintenance and cleaning of car park equipment
• Maintaining and updating lists of Council permit and pass-card holders
• Conducting periodic checks on permanent permit holders to ensure they are complying with the rules for their use

Skills

Customer service

Teamwork

Attention to detail

Job description

Northern Beaches Council is seeking a Car Park Attendant to assist in the operation of Off-Street Parking Stations within the Manly CBD, Dee Why PCYC and on-street meters. The role focuses on customer service, gate/shutter maintenance and cash handling as part of a community-focused team.

Reporting to the Senior Car Park Attendant, you will help ensure smooth daily operations, maintain equipment, assist customers and support permits and pass-card management.