Car Park Attendant - Customer Service & Parking Ops

Northern Beaches Council; Manly; On-site; AUD 64,000 - 75,000; Full time

Job summary

Northern Beaches Council is seeking a Car Park Attendant to assist in running off-street parking stations in the Manly CBD, Dee Why PCYC and on-street meters. Reporting to the Senior Car Park Attendant, you will handle enquiries, manage gates, cash, and parking fees, while maintaining equipment and permit records.

The role focuses on customer service, accuracy and operational efficiency within a supportive team, with benefits and development opportunities offered by the council.

Qualifications

• Customer service experience preferred.
• Attention to detail and reliability.
• Ability to operate parking management systems.

Responsibilities

• Enhancing customer satisfaction through consistent, responsive and polite handling of enquiries
• Ensuring all gates and shutters are in good working order and reporting as necessary
• Conducting carpark checks and ensuring all equipment and council assets are in good working order
• Cash handling and management
• Collecting parking fees through the parking management system and issuing receipts
• Providing customer assistance at entry, exit gates and carparks
• Carrying out minor repairs, maintenance and cleaning of car park equipment
• Maintaining and updating lists of Council permit and pass-card holders
• Conducting periodic checks on permanent permit holders to ensure they are complying with the rules for their use

Job description

Northern Beaches Council is seeking a Car Park Attendant to assist in running off-street parking stations in the Manly CBD, Dee Why PCYC and on-street meters. Reporting to the Senior Car Park Attendant, you will handle enquiries, manage gates, cash, and parking fees, while maintaining equipment and permit records.

The role focuses on customer service, accuracy and operational efficiency within a supportive team, with benefits and development opportunities offered by the council.