Car Park Attendant

Northern Beaches Council; Northern Beaches Council; On-site; AUD 64,000 - 75,000; Full time

Benefits offered by this job

Professional development opportunities

Employee wellness program

Lifestyle benefits

Values-based culture

High level of technological innovation

Job summary

Northern Beaches Council is seeking a Car Park Attendant to assist in the operation of Off-Street Parking Stations within the Manly CBD, Dee Why PCYC and on-street meters. The role focuses on customer service, gate/shutter maintenance and cash handling as part of a community-focused team.

Reporting to the Senior Car Park Attendant, you will help ensure smooth daily operations, maintain equipment, assist customers and support permits and pass-card management.

Qualifications

• Experience in customer service and handling enquiries.
• Ability to work in a team and maintain attention to detail.
• Willlingness to perform minor repairs and maintenance tasks.

Responsibilities

• Enhancing customer satisfaction through consistent, responsive and polite handling of enquiries
• Ensuring all gates and shutters are in good working order and reporting as necessary
• Conducting carpark checks and ensuring all equipment and council assets are in good working order
• Cash handling and management
• Collecting parking fees through the parking management system and issuing receipts
• Providing customer assistance at entry, exit gates and carparks
• Carrying out minor repairs, maintenance and cleaning of car park equipment
• Maintaining and updating lists of Council permit and pass-card holders
• Conducting periodic checks on permanent permit holders to ensure they are complying with the rules for their use

Skills

Customer service

Teamwork

Attention to detail

Job description

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Business Unit: Transport & Civil Infrastructure

Salary Range: $64206.3 to $74617.94 per annum + super (subject to skills and experience)

Who we are:

Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in Sydney and a population of more than 270,000. Northern Beaches Council strives to deliver the highest quality services to our community. We are proud to be the winner of the Bluett Award 2022 and the 2022 Change Champion Award in the Enterprise Category.
Join us and you’ll be part of an organisation committed to promoting sustainable growth, leading the community, protecting our environment and creating a great future for the Northern Beaches.

Reporting to the Senior Car Park Attendant the Car Park Attendant is responsible for assisting in the running of Council’s car parking facilities through the efficient and effective daily operation of the Off-Street Parking Stations within the Manly CBD, Dee Why PCYC and the parking meters both on-street and in reserves.

• Enhancing customer satisfaction through consistent, responsive and polite handling of enquiries
• Ensuring all gates and shutters are in good working order and reporting as necessary
• Conducting carpark checks and ensuring all equipment and council assets are in good working order
• Cash handling and management
• Collecting parking fees through the parking management system and issuing receipts
• Providing customer assistance at entry, exit gates and carparks
• Carrying out minor repairs, maintenance and cleaning of car park equipment
• Maintaining and updating lists of Council permit and pass-card holders
• Conducting periodic checks on permanent permit holders to ensure they are complying with the rules for their use

Northern Beaches Council is committed to safeguarding children and young people. Council acknowledges that protecting the safety of children and young people is a whole of community responsibility and is everyone’s business.

Working with us:

Northern Beaches Council provides a comprehensive range of benefits focused on our employees’ lifestyle, health and wellbeing, recognition and career development. In this role you’ll enjoy -

• A culture of supporting continuous professional development
• Professional development and training opportunities
• Employee wellness program and a range of lifestyle benefits
• Values based culture and a teams oriented working environment
• High level of technological innovation and systems

Our opportunity :

The key focus areas of this role include:

1. Customer service – both in person and through intercom.
2. Teamwork.
3. Attention to detail.

About you :

We’re looking for a systematic person to join our customer centric team. You’ll bring enthusiasm and work ethic to a team passionate about making a difference to our community.

• Expected Interview Date: 22 October 2026
• Questions? Please call the Hiring Manager: Shelley Cleary 0481066600

Northern Beaches Council is a diverse and inclusive employer and encourages applications from differently abled candidates. Reasonable adjustments to the workplace may be made where these are required.

If you would like to contact us to discuss your specific circumstances, please contact the hiring manager for this role. If you do not feel comfortable to do so, please contact HR Services on [phone].