Pallet Controller

Border Express; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Border Express is seeking an experienced Pallet Controller at our Underwood Branch in Queensland. The role focuses on managing hire pallets and returnable equipment across QLD depots and regional branches, ensuring safety, cost control and procedural compliance.

You will reconcile daily run sheets, manage depot movements, and drive continuous improvement while coordinating with the national pallet control team to standardise processes.

Qualifications

• Experience in pallet control or similar logistics role.
• Experience in Warehouse, Logistics and Transport Industry would be advantageous.
• Ability to multi-task and navigate conflicting priorities.
• Excellent written and verbal communication skills.
• High attention to detail and policy adherence.

Responsibilities

• Data entry and document management.
• Debriefing and processing of inbound paperwork.
• Reconcile drivers daily run sheets and hire equipment.
• Manage and reconcile internal depot movements.
• Track and reconcile hire equipment across the regional agent network.
• Operate pallet control software (Pallet Watch) and internal system.
• Investigate discrepancies and recover equipment.
• Coordinate monthly equipment counts and pallet holdings.

Skills

Pallet control

Data entry

Communication

Attention to detail

Team collaboration

Policy adherence

Tools

Pallet Watch

Job description

Border Express currently has an exciting opportunity available for an experienced and motivated Pallet Controllerto join the team at our Underwood Branch.

The successful person will be responsible for assisting with the management of Hire Pallet & Returnable Equipment across the Border Express QLD depots and regional branches to deliver optimum performance against customer service requirements and compliance with all relevant business procedures – including safety, cost management, and legal requirements.

Duties:

• Data entry and document management.
• Efficient debriefing and processing of all inbound paperwork.
• Reconcile drivers daily run sheets, ensuring all hire equipment is accounted for.
• Manage and reconcile internal depot movements daily.
• Track and reconcile hire equipment across the regional agent network.
• Effective management of hire equipment through Border Express internal system and pallet control software (Pallet Watch).
• Investigate all discrepancies (inbound / outbound) and ensure recovery of equipment.
• Facilitate monthly equipment counts and manage pallet holdings regularly.
• Monthly Chep and Loscam reconciliations, including keeping un-invoiced transactions, rejections & corrections to a minimum.
• Ensure all standard pallet processes and procedures are implemented, regularly audited and non-compliances addressed.
• Identify process gaps, inefficiencies, and areas of improvement to mitigate losses.
• Project management.
• Facilitate internal training sessions and attend toolbox meetings to drive compliance across depots.
• Remotely manage / audit regional company owned branches.
• Achieve reporting cadences, as required / requested.
• Work collaboratively with the local operations and national pallet control team to drive effective management and standardisation across the business.

Skills and Experience:

• Love working in a challenging, fast-paced environment.
• Preferred experience in Pallet Control.
• Previous experience in the Warehouse, Logistics and Transport Industry would be advantageous.
• Ability to multi-task and navigate conflicting priorities.
• Ability to engage and work collaboratively with all departments.
• Excellent written and verbal communication skills
• High attention to detail.
• Ability to follow company policy and ensure all staff adhere to relevant policies and procedures.

Get to know Border Express:

At Border Express we're committed 100% to providing the very best supply chain services for Australia. Our business is working towards a fully supported regional network model to be the best carrier out to regional Australia with full visibility.

We are an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We are committed to achieving a diverse workforce and strongly encourage applications from all cultures, languages, abilities, sexual orientations, gender identities.

We work hard to create a safe and inclusive environment for all. We encourage and support our team members to grow their careers with Border Express, by providing ongoing opportunities and development to grow and make a real difference.