Pa / Client Services Coordinator

Wood Recruitment; Western Australia; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Superannuation

WFH after probation

Flexible hours

Job summary

Wood Recruitment seeks an experienced Client Services Coordinator for a professional accounting practice. The role is full‑time, 8:30am–5:00pm, with some flexibility and a probation period of three months.

After probation, one day per week may be worked from home in line with the team. You will provide client service and administrative support, manage client and ATO correspondence, coordinate appointments, and assist with workflow using Xero Practice Manager.

Qualifications

• Previous professional office administration experience.
• Experience supporting a Partner would be advantageous.
• Strong Microsoft Office skills, including Word, Outlook and Excel.
• Excellent organisation and attention to detail.
• Strong communication and client relationship skills.
• Ability to learn new systems and software.
• Professionalism, confidentiality and a strong work ethic.
• Accounting industry experience is desirable.
• Experience with Xero Practice Manager, Xero, MYOB or ATO Portal is advantageous.

Responsibilities

• Providing client service and administrative support.
• Managing client and ATO correspondence.
• Coordinating appointments and client follow-ups.
• Reviewing documents and preparing work papers.
• Managing jobs through Xero Practice Manager.
• Preparing documents, invoices and client records.
• Processing GST, TFN, ABN, PAYG and other registrations.
• Assisting with client communications and functions.
• Maintaining procedures and supporting the wider team.

Skills

MS Office

Organisational skills

Communication skills

Attention to detail

Client service

Administrative support

Tools

Xero Practice Manager

Xero

MYOB

ATO Portal

Job description

Our client is seeking an experienced and organised Client Services Coordinator to join their professional accounting practice. This is a full-time role focused on client service, administration and supporting Partners, Managers and Accountants.

The role is full-time, Monday to Friday, 8:30am to 5:00pm, with some flexibility around working hours. Following a three-month probation period, there is also the opportunity to work from home one day per week, currently Monday, in line with the wider team.

What you’ll be doing:

• Providing client service and administrative support
• Managing client and ATO correspondence
• Coordinating appointments and client follow-ups
• Reviewing documents and preparing work papers
• Managing jobs through Xero Practice Manager
• Preparing documents, invoices and client records
• Processing GST, TFN, ABN, PAYG and other registrations
• Assisting with client communications and functions
• Maintaining procedures and supporting the wider team

What you’ll need:

• Previous professional office administration experience
• Experience supporting a Partner would be advantageous
• Strong Microsoft Office skills, including Word, Outlook and Excel
• Excellent organisation and attention to detail
• Strong communication and client relationship skills
• Ability to learn new systems and software
• Professionalism, confidentiality and a strong work ethic
• Accounting industry experience is desirable
• Experience with Xero Practice Manager, Xero, MYOB or ATO Portal is advantageous
• Full working rights in Australia

What’s in it for you:

• $70,000 – $90,000 plus superannuation, depending on experience
• Full-time, 8:30am – 5:00pm with some flexibility
• One WFH day per week after the three-month probation period
• Supportive and professional team environment
• Opportunity for ongoing development within the accounting industry