P&C Advisor

Transport for NSW; Sydney; Hybrid; AUD 125,000 - 140,000; Full time

Job summary

Transport For NSW is seeking an experienced People & Culture Advisor in Sydney to support case management and grievance resolution within a highly industrialised environment. You will collaborate with the P&C team and senior leaders to implement HR policies, respond to inquiries, and contribute to the People Plan while working in a hybrid setup with on-site days in Alexandria and Haymarket.

Join a diverse workforce and help shape talent-related outcomes, with a focus on operational

Qualifications

• Experience in an operational, highly industrialised environment.
• Strong case management and grievance resolution experience.
• Ability to develop, implement and interpret HR policies and procedures.
• Ability to translate business needs into practical HR and operational outcomes.
• Experience working in a unionised environment.
• Adaptable to change and able to perform in a fast-paced setting.
• Proactive approach with strong communication and stakeholder influence.

Responsibilities

• Partner with the P&C team supporting Rail Operations and ~900 employees.
• Handle case management and grievance resolution in a complex environment.
• Respond to policy/procedure enquiries and talent-related matters.
• Contribute to the People Plan and P&C initiatives across the business.
• Support delivery of HR services and guidance to Senior Leaders.

Skills

Employee relations

Case management

HR policies

Stakeholder management

Unionised environment

Change management

Communication skills

Collaboration

Job description

Organisation/Entity: Transport For NSW

Job category: Human Resources & Recruitment

Job location:

Sydney, NSW, AU, 2020

Job reference number: 112065

Employment type: Permanent Full-Time

Salary range: $124810.0-$139787.0

Your career path could surprise even you, there's so much variety.

You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here’s your opportunity to help our people make a big impact.

In this role, you'll:

Join the P&C Business Partnering team supporting the Rail Operations branch within Sydney Trains, working across a workforce of approximately 900 employees. As an experienced People & Culture Advisor, you’ll collaborate within a team of People & Culture professionals, providing support to Senior P&C Manager and Senior Leaders across a range of activities.

You’ll play a key role partnering with the business to support case management and grievance resolution within a highly industrialised environment, while also responding to business requests such as policy and procedure enquiries and talent-related matters. In addition, you’ll contribute to the delivery of the People Plan and support broader P&C initiatives across the business.

This role follows a hybrid working arrangement, with onsite attendance in Alexandria (Rail Operations Centre) on Wednesdays and Haymarket on Thursdays, and flexibility across the remaining days.

For more information on this position and business unit, view the role description and information pack.

About You

To be successful in this role, you will bring:

• Experience working within an operational, highly industrialised environment.
• Strong experience in case management, including managing complex employee relations matters and grievance resolution.
• Demonstrated ability to develop, implement and interpret HR policies and procedures.
• Strong capability to understand business needs and translate them into practical people and operational outcomes.
• Experience working in a unionised environment.
• The ability to adapt to change and thrive in a fast-paced, high-volume setting.
• A proactive approach, with the ability to anticipate needs and respond effectively.
• Excellent communication and interpersonal skills, with the confidence to influence and guide conversations.
• Strong relationship-building skills, with the ability to collaborate effectively across a diverse range of stakeholders.

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available.

Applications close 11:59 PM Wednesday 4 November, 2026.

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Job Segment: HR, Employee Relations, Human Resources