Overnight Guest Services Manager — Two-Property Resort

Journey Beyond; Adelaide; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Group discounts

Career progression

Employee Assistance Program

F&B and accommodation discounts

Job summary

Journey Beyond, Australia’s leading experiential tourism group, is seeking a Night Manager to oversee overnight operations across Monarto Safari Resort and Safari Lodge. You will manage late check-ins and early check-outs, respond to guest calls and enquiries, and ensure safety and cleanliness throughout the property.

The role suits someone capable of working independently on night shifts, including weekends and public holidays, with a proven background in night audit or guest services, strong

Qualifications

• Experience as night auditor or guest services in hotel setting.
• Ability to work overnight shifts, weekends and public holidays.
• Strong attention to detail and guest focus.

Responsibilities

• Oversee overnight operations at Monarto Safari Resort and Safari Lodge.
• Handle late check-ins, early check-outs and guest inquiries.
• Conduct nightly reporting and security checks.

Skills

Night audit experience

Guest services

Attention to detail

Communication

Tools

PMS software

Job description

Journey Beyond, Australia’s leading experiential tourism group, is seeking a Night Manager to oversee overnight operations across Monarto Safari Resort and Safari Lodge. You will manage late check-ins and early check-outs, respond to guest calls and enquiries, and ensure safety and cleanliness throughout the property.

The role suits someone capable of working independently on night shifts, including weekends and public holidays, with a proven background in night audit or guest services, strong