Outreach Coordination Support Officer

North West Hospital and Health Service; Mount Isa City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary sacrificing options

4 weeks recreational leave + 17.5% RLO

Development incentives funds

Job summary

The North West Hospital and Health Service is seeking an administrative professional to support outreach clinics across remote facilities in North Western Queensland. You will coordinate schedules, manage patient bookings and assist visiting clinicians to ensure clinics run smoothly.

Our team values professionalism and resilience, and we offer in-house training, development programs and incentives to support career growth within a rural health setting.

Qualifications

• Not mandatory, a relevant qualification in Business Administration or similar would be well regarded.
• C Class Motor Vehicle Licence.
• Pre-employment screening will be conducted, including Criminal History checks.
• This is a VPD risk role and may require vaccination evidence for Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• A period of probation may apply.

Responsibilities

• Coordinate outreach clinic schedules and communicate arrangements with remote facilities, visiting services and community stakeholders.
• Manage patient bookings, waitlists, recalls and appointment confirmations for specialist outreach clinics.
• Organise travel, accommodation and logistical arrangements for visiting medical officers and healthcare professionals.
• Maintain accurate clinic information and records across relevant systems while supporting the effective delivery of outreach services.

Education

Business Administration

Job description

North West Hospital and Health Service - Mount Isa QLD

Play a key role in keeping outreach and visiting healthcare services running smoothly across the North West region. Working with remote health facilities, specialist teams and visiting clinicians, you will coordinate schedules, manage patient appointments and provide essential administrative support to help ensure patients can access the care they need.

• Coordinate outreach clinic schedules and communicate arrangements with remote facilities, visiting services and community stakeholders.
• Manage patient bookings, waitlists, recalls and appointment confirmations for specialist outreach clinics.
• Organise travel, accommodation and logistical arrangements for visiting medical officers and healthcare professionals.
• Maintain accurate clinic information and records across relevant systems while supporting the effective delivery of outreach services.

Working with us

• Tax savings through salary sacrificing options are also available.

In your downtime, we offer 4 weeks p.a. recreational leave with a 17.5% loading/bonus.

Professionally, our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.

PLUS, access to the Training, Education and Professional Development Incentive funds.

Requirements

• While not mandatory, a relevant qualification in Business Administration or similar would be well regarded.
• C Class Motor Vehicle Licence.
• Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
• A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

Affectionately known as 'oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You'll love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.