Outpatient Referrals Coordinator | Admin & Scheduling

Queensland Government; Cairns Regional; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Salary packaging

Career development opportunities

Generous superannuation

Job summary

Cairns and Hinterland Hospital and Health Service invites applications from dedicated staff to support outpatient services across Far North Queensland. You will assist with referrals, liaise across units for patient details and clinical documents, and help schedule appointments with clinicians in line with guidelines.

The role emphasises effective communication, empathy, and a collaborative, patient-centred approach within a diverse regional setting.

Responsibilities

• Assist all staff in the work area and develop a highly compatible and supportive working team, whilst demonstrating effective communication skills, empathy, and understanding, in a patient focused environment.
• Liaise with other units regarding delivery and collection of patient details, and other clinical documentation in preparation for outpatient services.
• Processing referrals and managing appointment scheduling in collaboration with clinical staff to ensure compliance within clinical guidelines and policy framework for Specialist outpatients' clinics.

Job description

Cairns and Hinterland Hospital and Health Service invites applications from dedicated staff to support outpatient services across Far North Queensland. You will assist with referrals, liaise across units for patient details and clinical documents, and help schedule appointments with clinicians in line with guidelines.

The role emphasises effective communication, empathy, and a collaborative, patient-centred approach within a diverse regional setting.