Outdoor Retail Team Lead - Elevate Customer Experience

Spotlight Retail Group (SRG); Armidale; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Profit share & super

Rotating roster

Uniform provided

Discounts across SRG brands

Four weeks annual leave

Job summary

Anaconda in Australia is seeking a Team Leader to drive exceptional customer experiences and lead a dynamic team in a large-format store. You will inspire frontline staff to deliver service, sales and merchandising excellence while coaching the team and taking ownership of departmental product management.

The role requires the ability to lead up to 20 team members, inclusive scheduling, and a strong focus on customer satisfaction in a retail outdoor environment.

Qualifications

• Experience leading a team in a large-format retail environment.
• Ability to motivate and coach up to 20 team members.
• Strong communication and problem-solving skills.
• Experience managing high stock volumes.

Responsibilities

• Support and lead the team in all aspects of the business.
• Coach and develop your team to succeed.
• Drive service, sales, merchandising and more from the front.
• Take ownership of product management within each department.
• Drive sales to meet budgets and targets.
• Ensure customers receive outstanding service every time.

Skills

Team leadership

Communication

Problem-solving

Sales awareness

Stock management

First Aid (certified)

Job description

Anaconda in Australia is seeking a Team Leader to drive exceptional customer experiences and lead a dynamic team in a large-format store. You will inspire frontline staff to deliver service, sales and merchandising excellence while coaching the team and taking ownership of departmental product management.

The role requires the ability to lead up to 20 team members, inclusive scheduling, and a strong focus on customer satisfaction in a retail outdoor environment.