OTR Strathfield - Console Operator

OTR; Strathfield Municipal Council; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Discounts via OTR app

Barista training

Step Up Incentive program

Career development

Job summary

OTR is seeking a Console Operator to deliver outstanding customer service, keep the store welcoming and well-stocked, and support smooth shift operations in a fast-paced environment.

You will work both alone and as part of a team, be on your feet for long periods, and adapt to flexible hours, including late nights and weekends, with opportunities for barista training and career development.

Qualifications

• Customer service focus and guest experience.
• Ability to work both independently and in a team.
• Comfort with long periods on your feet and light-to-moderate lifting.
• Willingness to work flexible hours including late nights and weekends.

Responsibilities

• Provide outstanding customer service to guests.
• Keep the store clean, stocked and welcoming.
• Multi-task effectively in a fast-paced environment.
• Handle shifts flexibly, including nights and weekends.

Skills

Customer service

Teamwork

Stamina

Flexibility

Job description

OTR - Console Operator

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.