OTR Irymple - Console Operator

OTR; Irymple; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Team member discounts

Barista training

Step Up Incentive

Career development

Job summary

OTR is seeking a Console Operator in Victoria to deliver excellent customer service, keep the store clean and inviting, and assist guests with inquiries. This role requires multitasking in a fast-paced setting while promoting our wide range of products and specials.

The position offers barista training, opportunities for career development, and a rewards program with discounts through the OTR app. Flexibility for shifts, including weekends, is essential.

Qualifications

• Customer service experience is preferred.
• Able to work alone or as part of a team.
• Willing to work flexible hours including late nights, early mornings and weekends.

Responsibilities

• Provide outstanding customer experiences and assist guests with queries.
• Keep the store clean, well-stocked and welcoming at all times.
• Multitask effectively in a fast-paced retail environment.

Skills

Customer service

Teamwork

Time management

Flexible hours

Barista training

Job description

OTR - Console Operator

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

OTR is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.