OTR Clare - Console Operator

OTR; Clare; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

App discounts

Barista training

Step Up Incentive Program

Job summary

OTR is seeking a Console Operator in Australia to deliver exceptional guest experiences in a fast-paced retail environment. You will manage multiple tasks, stay on your feet for long periods, and help keep the store clean, stocked and welcoming.

The role requires flexibility with hours, including late nights, early mornings and weekends. The position offers barista coffee training, app-based member discounts, and attractive incentives.

Qualifications

• Provide outstanding customer service and create welcoming store experiences.
• Able to work solo or in a team and adapt to the fast-paced environment.
• Comfortable with long periods on your feet and some lifting.
• Willingness to learn product offerings and promotions.

Responsibilities

• Provide great customer service and handle guest inquiries.
• Keep the store clean, stocked, and visually appealing.
• Multitask effectively in a fast-paced setting.
• Be flexible with hours, including late nights, early mornings and weekends.

Skills

Customer service

Teamwork

Flexibility

Time management

Job description

OTR - Console Operator

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About The Role

As a Console Operator, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. At OTR, we pride ourselves on our multiple food offerings and the best barista coffee you’ll ever taste.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

For the exciting opportunity to be a part of our amazing team

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.