OSHC Administrator

3Bridges Community; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Base salary + super

Salary packaging up to $15,900

Meal entertainment packaging up to $2,

Leave loading 17.5%

Paid parental leave

Discounts on services

Job summary

3Bridges is seeking an organised administrator to support the day-to-day administration of our OSHC services at Penshurst. The role manages family enquiries, enrolments, CCS administration, and general operations across multiple services.

Reporting to the OSHC Regional Manager, you will thrive in a fast-paced environment, build relationships and keep systems on track. This full-time, permanent position offers a supportive team culture and service discounts.

Qualifications

• Organised, detail-focused with strong customer service.
• Experience in administration, customer service or children's services.
• Knowledge of CCS and childcare administration processes.
• Familiar with OWNA or similar systems.
• Current NSW Working With Children Check and National Police Check or willingness to obtain.
• Cert III or above in Business Administration or related field (desirable)

Responsibilities

• Manage family enquiries, bookings, waitlists and enrolments.
• Support CCS, ACCS, fees and family account enquiries.
• Coordinate re-enrolments and Vacation Care bookings.
• Maintain accurate records in OWNA and organisational systems.
• Monitor enrolments, occupancy and service capacity.
• Prepare family communications and operational reports.
• Provide administrative support to OSHC leaders and services.

Job description

Are you an organised administrator who enjoys helping families and keeping things running smoothly?

Join 3Bridges and support the day-to-day administration of our growing OSHC services.

This is a Full-Time and Permanent opportunity primarily based at our Penshurst site.

Reporting to the OSHC Regional Manager, you'll manage family enquiries, enrolments, bookings, Child Care Subsidy (CCS) administration and general operational support across multiple services.

This is a great opportunity for someone who enjoys a fast-paced environment, building positive relationships and keeping systems and processes on track.

Why Join 3Bridges?

• Attractive base salary plus super
• Salary packaging up to $15,900
• Additional meal entertainment packaging up to $2,650
• Leave loading at 17.5%
• Paid parental leave
• Supportive and collaborative team culture
• Discounts on selected 3Bridges services

Key Responsibilities

• Manage family enquiries, bookings, waitlists and enrolments
• Support CCS, ACCS, fees and family account enquiries
• Coordinate re-enrolments and Vacation Care bookings
• Maintain accurate records in OWNA and organisational systems
• Monitor enrolments, occupancy and service capacity
• Prepare family communications and operational reports
• Provide administrative support to OSHC leaders and services

About You

• You're organised, approachable and detail-focused, with strong customer service skills and the ability to manage competing priorities.
• Highly experienced in administration, customer service or children's services
• Knowledge of CCS and childcare administration processes
• Experience with OWNA or a similar system
• Strong communication and organisational skills
• Ability to manage competing priorities across multiple services
• Current NSW Working With Children Check and National Police Check, or willingness to obtain
• Cert III or above in Business Administration, or a related field (desirable)

About 3Bridges

3Bridges is a For Impact organisation supporting wellbeing across all life stages through Aged Care, Community Health, Education Programs and Services. We deliver practical, evidence-based programs that strengthen communities and create opportunity.

3Bridges is committed to safeguarding children, young people, and vulnerable people. We expect all employees, volunteers, and contractors to share this commitment. Applicants will be required to demonstrate their commitment to child safety and safeguarding throughout the recruitment process. All appointments are subject to child-safe recruitment practices, including reference checks, Working with Children Checks (WWCC), National Police Checks, and other reasonable screening requirements.