Optical Dispenser — Flexible Hours, Patient-Focused Eyewear

Teachers Health Group; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Leave benefits

Private health insurance discount

Central location near public transport

Wellbeing program

Supportive team culture

Job summary

Teachers Health Group in Sydney’s Surry Hills Health Centre is seeking a motivated Optical Dispenser to join our friendly Optical team. You’ll help patients choose frames and lenses, interpret prescriptions, and manage orders from start to finish with a focus on service excellence.

Reporting to the Health Centre Manager, you’ll work closely with Optometrists and fellow team members, maintain accurate records, support clinical workflows, and contribute to a positive, collaborative practice

Qualifications

• 1 year of experience in the optical industry (health fund or eyecare centre valued).
• Strong customer service and/or retail sales experience.
• Knowledge of frame and lens selection, fitting and adjustments.

Responsibilities

• Provide expert advice on frames, lenses, sunglasses and optical appliances tailored to prescriptions, lifestyle and budget.
• Interpret optical prescriptions and accurately fit, adjust and dispense eyewear.
• Facilitate bookings, process transactions, and manage patient orders end-to-end.
• Assist Optometrists during testing and support clinical workflows as required.
• Manage stock processes including ordering, stock entry and inventory control.
• Perform opening and closing duties, including settlement and reconciliation.
• Promote Optical and wider Teachers Health products and services.
• Maintain accurate records and comply with regulations, contributing to a positive team environment.

Skills

Customer service

Retail sales

Frame & lens selection

Education

Certificate in Optical Dispensing

Tools

Microsoft Office

Optical systems

Job description

Teachers Health Group in Sydney’s Surry Hills Health Centre is seeking a motivated Optical Dispenser to join our friendly Optical team. You’ll help patients choose frames and lenses, interpret prescriptions, and manage orders from start to finish with a focus on service excellence.

Reporting to the Health Centre Manager, you’ll work closely with Optometrists and fellow team members, maintain accurate records, support clinical workflows, and contribute to a positive, collaborative practice