Optical Assistant: Grow Your Career in Retail Vision

Specsavers Pty. Ltd.; Australian Capital Territory; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Two free glasses per year

Family/friend discount

Paid training

Career progression

Specsavers Perks app

Job summary

Specsavers is offering a full-time Optical Assistant role designed to turn retail experience into a rewarding career in optics. You will greet customers, help with queries and bookings, and support optometrists during pre-testing and appointments.

Learn to dispense glasses and style frames while delivering exceptional customer service. This role provides funded training, opportunities to progress to in-store trainer or supervisor, and generous perks including two free glasses per year and staff

Qualifications

• Passionate about customer service and improving lives.
• Full training will be provided to learn optics and customer service.
• Ability to build rapport with customers from diverse backgrounds.

Responsibilities

• Greet, guide and book customers, assisting with queries and scheduling.
• Support the eye exam process by guiding patients through pre-testing and assisting Optometrists.
• Frame styling: dispense glasses with appropriate lens options for each customer.
• Act as a customer experience champion to ensure customers leave feeling good.

Skills

Customer service

Communication

Retail experience

Team player

Job description

Specsavers is offering a full-time Optical Assistant role designed to turn retail experience into a rewarding career in optics. You will greet customers, help with queries and bookings, and support optometrists during pre-testing and appointments.

Learn to dispense glasses and style frames while delivering exceptional customer service. This role provides funded training, opportunities to progress to in-store trainer or supervisor, and generous perks including two free glasses per year and staff