Optical Assistant: Grow Your Career in Retail Optics

Specsavers Pty. Ltd.; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Two free pairs of glasses per year

Birthday leave

Volunteer leave

Specsavers Perks App - exclusive store

Discounts with retailers

Job summary

Specsavers Pty. Ltd. in Melbourne is seeking an Optical Assistant to turn retail into a career. You will welcome customers, help with bookings, and assist in pre-testing the eye exam while supporting Optometrists.

You’ll learn frame styling and lens options, with full training provided and opportunities to advance into trainer or supervisor roles. The role emphasizes customer experience and growth within a global eyewear brand.

Qualifications

• Passionate about customer service and improving lives; training provided.
• Be prepared to learn pre-testing for eye exams and assist Optometrists.
• Dispense frames with lens options tailored to customers.

Responsibilities

• Greet, guide, and book customers to set up their next visit.
• Support the experts by guiding patients through pre-testing phases.
• Assist Optometrists to ensure smooth, efficient appointments.
• Frame dispensing and advising on lens options for customers.

Skills

Customer service

Retail

Optical knowledge

Frame styling

Education

Cert IV in Optical Dispensing (funded)

Job description

Specsavers Pty. Ltd. in Melbourne is seeking an Optical Assistant to turn retail into a career. You will welcome customers, help with bookings, and assist in pre-testing the eye exam while supporting Optometrists.

You’ll learn frame styling and lens options, with full training provided and opportunities to advance into trainer or supervisor roles. The role emphasizes customer experience and growth within a global eyewear brand.