Optical Assistant: Grow into Leadership with Paid Training

Specsavers Pty. Ltd.; Pakenham South; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Two free pairs of glasses

Birthday leave

Volunteer leave

Specsavers Perks App

Job summary

Specsavers Pty. Ltd. in Victoria, Pakenham South, is hiring an Optical Assistant on a full-time basis.

The role focuses on greeting customers, guiding bookings, and supporting eye exams while learning frame styling and lens options. You’ll be part of a team that delivers exceptional customer experiences in a fast-paced retail setting. As you grow, there is potential to pursue further training, including funding for a Cert IV in Optical Dispensing, with leadership paths into trainer or supervisor

Qualifications

• Strong customer service focus with a friendly, helpful demeanour.
• Excellent communication and interpersonal skills.
• Willingness to learn optical processes and terminology.

Responsibilities

• Greet customers, guide bookings, and respond to queries to ensure a smooth visit.
• Support the optometrists by guiding patients through pre-testing steps.
• Dispense frames and advise on lens options to suit customer needs.

Skills

Customer service

Communication

Sales orientation

Teamwork

Tools

Point-of-sale systems

Job description

Specsavers Pty. Ltd. in Victoria, Pakenham South, is hiring an Optical Assistant on a full-time basis.

The role focuses on greeting customers, guiding bookings, and supporting eye exams while learning frame styling and lens options. You’ll be part of a team that delivers exceptional customer experiences in a fast-paced retail setting. As you grow, there is potential to pursue further training, including funding for a Cert IV in Optical Dispensing, with leadership paths into trainer or supervisor