Optical Assistant - City Optics

ProVision; Penrith; On-site; AUD 28,000 - 34,000; Part time

Benefits offered by this job

Flexible hours during Christmas

Opportunity for ongoing casual employ.

Hands-on dispensing experience

Job summary

City Optics in Penrith is seeking a Casual Optical Assistant to support the team over the busy Christmas period, with the potential to continue in an ongoing casual role afterwards.

You'll help patients with eyewear needs, learn optical dispensing, and gain hands-on experience in an established independent optometry practice.

Ideal candidates have customer service experience, strong communication, and a willingness to learn in a busy retail/clinic environment.

Qualifications

• Excellent communication skills and willingness to learn.
• Interest in eyecare and eyewear.
• Reliable, organised, adaptable.

Responsibilities

• Welcoming patients and providing friendly, attentive customer service.
• Assisting with frame selection and eyewear recommendations.
• Supporting the team with optical dispensing and adjustments.
• Helping with general retail, administration, and practice duties.
• Learning about optical products, lenses, and dispensing processes.

Skills

Communication skills

Willingness to learn

People connection

Job description

City Optics | Penrith & Nepean Village, NSW

Studying optometry or vision science? Put your interest in eyecare into practice this holiday season.

City Optics has been caring for the local community for over 30 years, making quality eyewear accessible without compromising on patient care or service.

We're looking for a Casual Optical Assistant to support our team over the busy Christmas period, with the potential to continue in an ongoing casual position afterwards.

Based primarily at our Penrith practice, with some shifts at Nepean Village, this opportunity offers flexible availability, hands‑on experience, and the chance to learn from experienced optical professionals.

The Role

You'll be part of the team helping patients with their eyewear needs while developing an understanding of optical dispensing and day‑to‑day practice operations.

Your responsibilities will include:

• Welcoming patients and providing friendly, attentive customer service
• Assisting with frame selection and eyewear recommendations
• Supporting the team with optical dispensing and adjustments
• Helping with general retail, administration, and practice duties
• Learning about optical products, lenses, and dispensing processes

Why City Optics?

• Flexible casual hours over the Christmas period
• Potential to transition into ongoing casual employment
• Hands‑on optical dispensing experience and mentorship
• No sales targets or KPIs
• Opportunity to gain industry experience in an established independent optometry practice

About You

Previous optical experience isn't necessary. We're more interested in your communication skills, willingness to learn and ability to connect with people.

Ideally, you'll bring:

• Previous retail or customer service experience, although not essential
• Confidence communicating with people face‑to‑face
• An interest in eyecare, eyewear, and helping patients
• A willingness to learn and contribute to a busy team
• A reliable, organised, and adaptable approach

Optometry and vision science students are particularly encouraged to apply, although we're equally interested in hearing from candidates with strong customer service skills who would like to explore the optical industry.

Your Christmas role could be the start of something longer.

Whether you're studying towards a career in eyecare or looking to develop new skills in optical retail, City Optics offers the opportunity to gain practical experience while supporting patients and the team.