Optical Dispenser or Assistant

Eyecare Plus Belmont & Edgeworth; Newcastle-Maitland; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Optical training

Career progression

High-end frames

Mentoring

Discounts for family

Team events

Job summary

Eyecare Plus Belmont & Edgeworth is seeking an Optical Dispenser to join a friendly, family‑owned practice in Belmont. You’ll provide professional lens dispensing, frame styling and compassionate patient support, while helping with reception and daily operations.

Training is provided and career growth is supported. Experience is welcomed but not required; attitude, reliability and a desire to learn are valued.

Qualifications

• Experience as an Optical Dispenser or assistant is preferred but not essential.
• Willingness to learn and grow with training and support.
• Strong customer service mindset and attention to detail.

Responsibilities

• Providing professional lens dispensing and frame styling advice.
• Supporting patients through their optical journey with warmth and confidence.
• Assisting with reception, administration and day-to-day practice operations.
• Assisting with auxiliary equipment (OCT/fundus, VO3 Tower, Visual Fields) with full training.
• Working closely with Optometrists and the dispensing team to deliver a smooth patient experience.
• Maintaining accurate records and contributing to high standards of care.

Skills

Optical Dispensing

Customer service

Attention to detail

Education

Certificate IV in Optical Dispensing

Tools

Sunix

Outlook

Word

Excel

Job description

Eyecare Plus Belmont & Edgeworth – Belmont NSW

About us

Eyecare Plus Belmont is a local, family-owned and independent optometry practice experiencing strong and exciting growth. Owned by Amanda Duffy and James Paton, the practice has built an outstanding reputation within the Newcastle community, with over 290+ five-star Google reviews, the highest of any independent Optometrist in Newcastle

We are a well-supported, patient-focused practice delivering exceptional clinical care, personalised service and high-quality eyewear. We treat our team like family and invest heavily in training, wellbeing and long-term career development. We celebrate achievements through regular staff events and maintain a positive, supportive work environment.

Key Info

• Based primarily at Belmont
• Full-time or Part-time or casual positions available
• Start date: 13th November (flexible)

Who This Role is Suited For

This role suits both experienced Optical Dispensers and those earlier in their career. While we are particularly interested in applicants with strong dispensing experience, we also welcome junior candidates who are motivated to learn, develop their skills and grow with the right support and training.

What You'll Be Doing

• Providing professional lens dispensing and frame styling advice
• Supporting patients through their optical journey with warmth and confidence
• Assisting with reception, administration and day-to-day practice operations
• Assisting with auxiliary equipment (OCT/fundus, VO3 Tower, Visual Fields, etc.), with full training and support provided
• Working closely with Optometrists and the dispensing team to deliver a smooth patient experience
• Maintaining accurate records and contributing to high standards of care and service

What We’re Looking For

• Experience as an Optical Dispenser or Assistant is preferred but not essential, with the right attitude and willingness to learn
• Friendly, confident communicator who enjoys working with people
• Good attention to detail and pride in quality work
• Comfortable using computer systems (experience with Sunix, Outlook, Word or Excel is helpful but not required)
• Reliable, team-oriented and keen to grow within a supportive practice

Benefits

• Supported optical training and clear career progression opportunities
• Work with high-end frames and the best lenses on the market
• One-on-one mentoring, clinical support, and ongoing development
• Modern consulting rooms with high-end technology
• Major discounts for you (usually free) and your close family
• Regular team events and dinners

If you’re excited about growing in the optical industry and want to join a supportive, friendly team, we’d love to hear from you.

Cover Letter Questions

• Do you have a Certificate IV in Optical Dispensing? If not, would you be interested in completing the Certificate IV in Optical Dispensing?
• How many years of experience do you have in the Optical industry? Fine if none.
• How many days/week are you able to work? Are you flexible on what days you can work?
• if required, can you work Saturdays 9am to 1pm, and Thursdays 11am to 7pm?
• What is your current role?
• How much notice are you required to give your current employer?
• Which suburb do you live in?
• Are you currently studying? If so, what is it?