Operations Team Leader – Process & Service Excellence

UPS Supply Chain Solutions, Inc.; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. in Sydney, Australia, is seeking a permanent operations professional to manage day-to-day service issues and support a fast-paced logistics operation.

You will work with hourly and management staff to address process gaps, safety concerns, staffing needs, and training opportunities, ensuring service quality and customer satisfaction. Your role focuses on coordinating operation-wide needs and facilitating smooth procedure execution, systems management, and

Qualifications

• Handle day-to-day service issues within an operation.
• Collaborate with hourly and management staff to address process, safety, staffing, and training.
• Coordinate the needs and efforts of the operation to ensure customer satisfaction.
• Facilitate smooth execution of procedures and systems management.

Responsibilities

• Handle day-to-day service issues within an operation.
• Collaborate with hourly and management staff to address process, safety, staffing, and training.
• Coordinate the needs and efforts of the operation to ensure customer satisfaction.
• Facilitate smooth execution of procedures and systems management.

Job description

UPS Supply Chain Solutions, Inc. in Sydney, Australia, is seeking a permanent operations professional to manage day-to-day service issues and support a fast-paced logistics operation.

You will work with hourly and management staff to address process gaps, safety concerns, staffing needs, and training opportunities, ensuring service quality and customer satisfaction. Your role focuses on coordinating operation-wide needs and facilitating smooth procedure execution, systems management, and