Operations Team Lead - Service & Safety

UPS; Coomba Park; On-site; AUD 70,000 - 90,000; Full time

Job summary

UPS in Australia is seeking a proactive operations colleague to handle day-to-day service issues within our distribution operation. You will work with hourly and management staff to address process, safety, staffing, and training needs, coordinating the operation to ensure customer satisfaction is met.

You will facilitate smooth execution of procedures and management of systems, contributing to a reliable workflow and strong teamwork in a fast-paced environment.

Responsibilities

• Handle day-to-day service issues within an operation.
• Work with hourly and management staff to address process, safety, staffing, and training.
• Coordinate the needs and efforts of the operation to ensure customer satisfaction.
• Facilitate smooth execution of procedures and management of systems.

Job description

UPS in Australia is seeking a proactive operations colleague to handle day-to-day service issues within our distribution operation. You will work with hourly and management staff to address process, safety, staffing, and training needs, coordinating the operation to ensure customer satisfaction is met.

You will facilitate smooth execution of procedures and management of systems, contributing to a reliable workflow and strong teamwork in a fast-paced environment.