Operations Support Officer (12-month fixed term contract)

Brasseler USA Inc.; City of Monash; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Birthday Leave

Discounts on dental products and other

Job summary

Adam Dental Supplies in Mulgrave, Victoria seeks an organised Operations Support Officer to provide administrative and operational support across the Adam Dental business. You will work with internal teams, suppliers, and offshore support to ensure efficient, accurate day-to-day operations with strong customer service focus.

This diverse role suits candidates with administration, procurement, or accounts experience, offering exposure across multiple functions and a collaborative team environment.

Qualifications

• Organised and customer focused with pro-active attitude.

Responsibilities

• Provide admin and operational support across Customer Care, Procurement, Inventory and Accounts.
• Process purchase orders, supplier credits, customer returns and related docs.
• Liaise with suppliers to track orders and resolve discrepancies.
• Maintain procurement records and pricing.
• Support accounts admin tasks including invoice reconciliation.
• Generate reports to support operations and decision making.
• Coordinate meetings, trainings, and events including catering and logistics.

Skills

Administration

Operations support

Procurement

Customer service

Accounts administration

Data accuracy

Microsoft Excel

Tools

None

Job description

Welcome to Adam Dental Supplies, a respected name in the Australian dental industry. Join our dedicated team at our Mulgrave Headquarters. Work alongside a team that values professionalism and excellence, all while making a positive impact in the dental community.

We are looking for an organised and customer focused Operations Support Officer to provide administrative and operational support across the Adam Dental business.

About the Role You will work closely with internal teams, suppliers, and offshore support functions to ensure day-to-day operations are completed efficiently, accurately, and with a strong focus on customer service. This is an excellent opportunity for someone with administration, operations support, procurement, customer service, or accounts administration experience who is looking for a diverse role with variety and responsibility.

Key Responsibilities

• Provide administrative and operational support across Customer Care, Procurement, Inventory, and Accounts.
• Process purchase orders, supplier credits, customer returns, and related documentation accurately and efficiently.
• Liaise with suppliers to track orders, resolve discrepancies, and ensure timely fulfilment.
• Maintain accurate purchase order pricing, procurement records, and business documentation.
• Monitor supplier non-conformance reports and assist with issue resolution and follow-up.
• Support accounts administration activities, including invoice reconciliation and monitoring key processing dashboards.
• Generate and maintain reports to support operational performance and decision-making.
• Coordinate meetings, training sessions, seminars, and business events, including catering and logistics.
• Assist with document control, training records, and quality/compliance documentation.
• Work collaboratively with internal stakeholders to deliver outstanding customer service and support business objectives.

What you will bring

• A bright positive, "can-do" approach and willingness to learn
• Experience in administration, operations support, customer service, accounts, procurement administration, or a similar support role.
• Strong attention to detail and data accuracy.
• Excellent organisational and time management skills.
• Confidence working with systems, reports, and spreadsheets (Intermediate Microsoft Excel skills).
• Strong communication skills and the ability to build relationships with suppliers and internal stakeholders.
• A proactive attitude with the ability to work independently and take ownership of tasks.

Why Join Us?

Diverse role with exposure across multiple business functions. You will be part of a fun and supportive team Birthday Leave Discounts on dental products and other retail products and services Hybrid working available following onboarding. Hours: Monday to Friday 9:00am - 5:00pm If you are highly organised, enjoy variety, and love supporting a team to achieve great outcomes, we'd love to hear from you.

Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners.

Since our founding we have stayed true to Henry and Esther's values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.

We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants.

If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request.

US Candidates: [e-mail] UK and Ireland Candidates: [e-mail] Australia and New Zealand Candidates: [e-mail] Malaysia Candidates: [e-mail] Italy Candidates: [e-mail]

It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.