Operations Support Lead

Goldstar-Transport; Western Australia; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Weekly pay

Job summary

Goldstar Transport is seeking two experienced Operations Support Leads to assist our Operations Managers across multiple sites in Western Australia. You will coordinate people, vehicles and daily activities, resolve issues and help maintain safety, service and performance standards.

This role offers leadership chances across sites, with the potential to step into an Operations Manager/2IC capacity on an ad hoc basis, and a supportive, values-driven workplace with a focus on safety and teamwork.

Qualifications

• Experience in transport or logistics operations.
• Experience leading or supervising a team.
• Ability to coordinate drivers and customers.

Responsibilities

• Support Operations Managers with day-to-day operational requirements.
• Coordinate drivers, vehicles and daily work allocation.
• Assist with scheduling, handovers, customer requirements and disruptions.
• Provide hands-on support to operational and office teams.
• Step into an Operations Manager/2IC role when required.
• Provide leadership and direction to teams when delegated.
• Identify and elevate safety, fatigue, service and people issues.
• Support different business units and learn their operating requirements.
• Assist with resolving operational issues and maintaining service standards.
• Ensure commitments are followed through and operational standards are maintained.

Skills

Logistics operations

Team leadership

Driver coordination

Adaptability

Communication skills

Job description

About Goldstar Transport

Goldstar Transportis a leading provider of transport and logistics solutions inWestern Australia, serving a diverse range of industries. Our keyfocus is on providing safe and efficient services to our customers,and we require skilled and dedicated individuals to support ouroperations.

About the role

Due to our continuous growth,we are seeking two experienced Operations Support Leads to providepractical support to our Operations Managers across multiple sitesand business units. One will be located North of the River(Wangara), and the other will be based South of the River(Kewdale).

Reporting to the Operations Manager, you will work alongsideoperational leaders to coordinate people, vehicles and dailyactivities, resolve issues and ensure consistent safety, service and performance standards.

The role will also provide the opportunity to step into anOperations Manager/2IC capacity on an ad hoc basis, providingleadership and operational coverage when required.

Key Responsibilities in this role willinclude:

• Support Operations Managers with day-to-day operationalrequirements
• Coordinate drivers, vehicles and daily work allocation
• Assist with scheduling, handovers, customer requirementsand disruptions
• Provide hands-on support to operational and officeteams
• Step into an Operations Manager/2IC role when required
• Provide leadership and direction to teams whendelegated
• Identify and elevate safety, fatigue, service and peopleissues
• Support different business units and learn their individualoperating requirements
• Assist with resolving operational issues and maintainingservice standards
• Ensure commitments are followed through and operationalstandards are maintained

To be successful in this role, you willneed:

• Previous transport or logistics operations experience
• Proven experience leading or supervising his team
• Strong experience coordinating drivers and customers
• The ability to adapt to different sites, customers andoperating environments
• Confidence stepping up and taking operationalresponsibility when required
• A practical approach to problem-solving and escalationmanagement
• Strong communication and organisational skills

What we offer:

• Supportive, values-driven workplace focused on safety andteamwork
• A chance to work with a leading and family-owned transportand logistics company
• Variety across multiple sites and business units
• Opportunity to develop your operational leadershipexperience
• Competitive salary and weekly pay

Goldstar Transport is an equal opportunityemployer. We value diversity and welcome applications from all backgrounds and experiences.

Unfortunately, due to the high volume of applications received,we may not be able to respond to every applicant.