Operations Support Lead

Goldstar Transport, Australia; City Of Wanneroo; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Leadership development

Variety of sites

Team-oriented culture

Competitive salary

Job summary

Goldstar Transport is seeking two experienced Operations Support Leads to assist Operations Managers across multiple sites in Western Australia. You will coordinate people, vehicles and daily activities to maintain safety, service and performance standards.

The role offers stepping into an Operations Manager/2IC capacity on an ad hoc basis, leading teams and solving day-to-day operational challenges in a dynamic, family-owned environment.

Qualifications

• Experience in transport or logistics operations.
• Proven leadership or supervisory experience.
• Strong experience coordinating drivers and customers.
• Ability to adapt to different sites and operating environments.
• Confidence to take operational responsibility when required.
• Practical problem-solving and escalation management.
• Excellent communication and organisational skills.

Responsibilities

• Support Operations Managers with day-to-day operational requirements
• Coordinate drivers, vehicles and daily work allocation
• Assist with scheduling, handovers, customer requirements and disruptions
• Provide hands-on support to operational and office teams
• Step into an Operations Manager/2IC role when required
• Provide leadership and direction to teams when delegated
• Identify and escalated safety, fatigue, service and people issues
• Support different business units and learn their individual operating requirements
• Assist with resolving operational issues and maintaining service standards
• Ensure commitments are followed through and operational standards are maintained

Skills

Logistics operations

Team leadership

Driver coordination

Customer coordination

Site adaptability

Problem solving

Communication & organisation

Job description

About Goldstar Transport

Goldstar Transport is a leading provider of transport and logistics solutions in Western Australia, serving a diverse range of industries. Our key focus is on providing safe and efficient services to our customers, and we require skilled and dedicated individuals to support our operations.

About The Role

Due to our continuous growth, we are seeking two experienced Operations Support Leads to provide practical support to our Operations Managers across multiple sites and business units. One will be located North of the River (Wangara), and the other will be based South of the River (Kewdale).

Reporting to the Operations Manager, you will work alongside operational leaders to coordinate people, vehicles and daily activities, resolve issues and ensure consistent safety, service and performance standards.

The role will also provide the opportunity to step into an Operations Manager/2IC capacity on an ad hoc basis, providing leadership and operational coverage when required.

Key Responsibilities In This Role Will Include

• Support Operations Managers with day-to-day operational requirements


• Coordinate drivers, vehicles and daily work allocation


• Assist with scheduling, handovers, customer requirements and disruptions


• Provide hands-on support to operational and office teams


• Step into an Operations Manager/2IC role when required


• Provide leadership and direction to teams when delegated


• Identify and escalated safety, fatigue, service and people issues


• Support different business units and learn their individual operating requirements


• Assist with resolving operational issues and maintaining service standards


• Ensure commitments are followed through and operational standards are maintained

To Be Successful In This Role, You Will Need

• Previous transport or logistics operations experience


• Proven experience leading or supervising his team


• Strong experience coordinating drivers and customers


• The ability to adapt to different sites, customers and operating environments


• Confidence stepping up and taking operational responsibility when required


• A practical approach to problem-solving and escalation management


• Strong communication and organisational skills

What We Offer

• Supportive, values-driven workplace focused on safety and teamwork


• A chance to work with a leading and family-owned transport and logistics company


• Variety across multiple sites and business units


• Opportunity to develop your operational leadership experience


• Competitive salary and weekly pay

For any questions regarding the role, please contact: [e-mail]

Goldstar Transport is an equal opportunity employer.

We value diversity and welcome applications from all backgrounds and experiences.