Operations Support Agent

FedEx Group; Maroochydore; On-site; AUD 28,000 - 41,000; Full time

Job summary

FedEx in Queensland is hiring an Operations Support Agent to help keep deliveries on track and data accurate. This role blends office and warehouse tasks in a hybrid setup.

You will enter data, assist drivers with discrepancies, operate forklifts, and sort freight while following safety procedures. A positive, team-oriented attitude is essential. The position emphasizes reliability, customer service, and collaboration across shifts.

Qualifications

• Warehouse or logistics experience preferred.
• Strong customer service skills with team orientation.
• Valid forklift license and commitment to safety.

Responsibilities

• Enter data accurately and assist drivers with delivery discrepancies.
• Operate forklifts to load and unload freight.
• Sort and move freight within the warehouse (manual handling).
• Support freight screening procedures.
• Hybrid office / warehouse role.

Skills

Customer service

Team player

Safety conscious

Tools

Forklift license

Job description

Launch Your Career with FedEx

At FedEx, we’re more than a global leader in logistics and transportation — we’re a team committed to growth, innovation, and your success. Join a company that values your development and supports you every step of the way.

Position: Operations Support Agent

Hours: 8.30am - 17.00pm

Location: Yandina 4561

What You’ll Do:

• Enter data accurately and assist drivers with delivery discrepancies
• Operate forklifts to load and unload freight
• Sort and move freight within the warehouse (manual handling)
• Support freight screening procedures
• Hybrid office / warehouse role.

What You Bring:

• Previous experience in a warehouse or logistics environment (preferred)
• Strong customer service skills and a team-first mindset
• A valid forklift license and a focus on safety