Operations Support Agent

FedEx Australia; Darwin; On-site; AUD 55,000 - 75,000; Full time

Job summary

FedEx Australia is seeking an Operations Support Agent in East Arm NT 0822 to join a hybrid office/warehouse team. The role focuses on data entry, supporting drivers with discrepancies, and forklift operations to load/unload freight.

Ideal candidates bring warehouse or logistics experience, strong customer service, and a safety-first mindset. A valid forklift license is required; a heavy vehicle/truck license is highly regarded for this role.

Qualifications

• Previous experience in a warehouse or logistics environment (preferred).
• Strong customer service skills and a team-first mindset.
• A valid forklift license and a focus on safety.
• Heavy vehicle (truck) license highly regarded.

Responsibilities

• Enter data accurately and assist drivers with delivery discrepancies.
• Operate forklifts to load and unload freight.
• Sort and move freight within the warehouse (manual handling).
• Support freight screening procedures.
• Hybrid office / warehouse role.

Skills

Warehouse experience

Customer service

Forklift license

Truck license

Job description

Launch Your Career with FedEx

At FedEx, we’re more than a global leader in logistics and transportation — we’re a team committed to growth, innovation, and your success. Join a company that values your development and supports you every step of the way.

Position: Operations Support Agent

Location: East Arm NT 0822

Hours: Full-Time 8:00 AM – 4:00 PM Monday to Friday

What You’ll Do

• Enter data accurately and assist drivers with delivery discrepancies
• Operate forklifts to load and unload freight
• Sort and move freight within the warehouse (manual handling)
• Support freight screening procedures
• Hybrid office / warehouse role.

What You Bring

• Previous experience in a warehouse or logistics environment (preferred)
• Strong customer service skills and a team-first mindset
• A valid forklift license and a focus on safety
• Heavy vehicle (truck) license highly regarded

Why Join FedEx?

FedEx Express is a global leader in express transportation and logistics, known for providing fast and reliable services to over 220 countries and territories. We have consistently ranked among the world’s top 500 companies, as well as Fortune magazine's "World’s Most Admired Companies." Since TNT and FedEx officially merged in Australia in 2020, this role supports both FedEx and TNT operations.

At FedEx, we embrace diversity and believe in fostering an environment where everyone is respected. Our inclusive culture encourages innovation and drives our success. We’re proud to be a company that values our people as much as we do our customers.