Operations Supervisor, Amazon Logistics (Wednesday To Saturday, 00:00-10:00, Sort)

Amazon Inc.; Sydney; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Zusammenfassung

Amazon Inc. in Sydney is seeking an Operations Supervisor to lead teams within the 24/7 logistics network, partnering with Area Managers to drive daily performance and safety. The role requires proactive leadership to inspire a team toward productivity and KPI targets while monitoring attendance and workflow.

You will collaborate to identify issues, ensure SOP adherence, and provide coaching. This position emphasizes continuous improvement and strong reporting of metrics across shifts.

Qualifikationen

• Flexibility to work weekends, nights, and holidays.
• Ability to lift up to 20 kg and stand/walk for long shifts.
• Experience leading teams in a fast-paced logistics environment.

Aufgaben

• Foster health and safety culture and ensure compliance with laws and policies.
• Oversee daily departmental tasks and staff performance.
• Conduct staff debriefs and ensure accurate paperwork.
• Operate in line with Standard Operating Procedures (SOPs).
• Allocate tasks to meet daily performance targets and maintain workflow.
• Manage staffing levels, attendance, and training needs for your area.
• Onboard and train new associates to ensure task readiness.
• Track, analyze and report metrics with Area and Operations Managers.
• Identify factors impacting achievement of objectives and gaps.
• Monitor associate hours and schedules and report defects timely.

Kenntnisse

Team leadership

Planning & metrics

Process improvement

Safety culture

Staff onboarding

Jobbeschreibung

Description

Amazon Logistics is seeking an Operations Supervisor to collaborate with the Area Managers and Operations Managers in driving innovation and ensuring effective execution within transportation networks. This role requires a proactive leader capable of inspiring a team to achieve performance goals and productivity standards that align with company objectives. The ideal candidate will also be responsible for monitoring team attendance and workflow, working closely with the Area Managers and Operations Managers to identify and resolve any issues that may arise.

Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs.

Key job responsibilities

• Contribute to fostering a strong health and safety culture by ensuring adherence to relevant laws and internal policies
• Assist in the daily oversight and management of departmental tasks
• Conduct staff debriefs, ensuring all paperwork is accurately and thoroughly completed
• Perform duties in line with Standard Operating Procedures (SOPs)
• Allocate tasks to staff as needed to maintain workflow and meet daily performance targets
• Ensure adequate staffing levels for your area, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and continually monitoring department productivity
• Support the onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks
• Collaborate with the Area Managers and Operations Managers in tracking, analyzing, and reporting metrics
• Support the Area Managers and Operations Managers in identifying and understanding factors contributing to the achievement or shortfall of objectives
• Monitor and report on associate hours and schedules
• Address and resolve process-related issues within the area as needed
• Ensure timely and accurate reporting of equipment defects

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 20kg, stand/walk during shifts lasting up to 10 hours, and be able to frequently push, pull, squat, bend, and reach

Preferred Qualifications

• Experience managing teams
• Experience with planning, performance metrics, and process improvement

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.