Operations Supervisor

Cleanaway Waste Management; Townsville City; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Full-time role

On-site parking

PPE provided

Salary packaging

Employee discounts

EAP

Diversity & inclusion

Flexible work options

Job summary

Cleanaway is seeking an experienced Operations Supervisor to support Used Oil Collection across North Queensland, including Townsville, Mackay, Cairns and Rockhampton. This is a hands-on, field-based leadership role coordinating fleet, drivers and logistics to deliver safe, compliant operations.

You will lead safety and compliance activities, monitor performance, support rostering and contractor management, and drive continuous improvement across multiple sites while maintaining strong customer

Qualifications

• Experience in supervision of field operations or fleet coordination.
• Strong understanding of safety, compliance and regulatory requirements.
• Experience with audits, inspections and incident investigations.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead safety & compliance initiatives including toolbox talks, audits and inspections.
• Monitor fleet, vehicle maintenance, hours and equipment readiness.
• Oversee operations performance, rostering and cost control across multiple sites.
• Support driver development, coaching and performance improvement.
• Manage customer and stakeholder engagement to meet service expectations.

Skills

Supervisory experience

Transport/logistics

Heavy vehicle driving

CoR/HVNL knowledge

Audits & inspections

Communication skills

MS Office proficiency

Safety leadership

Job description

• Permanent, full-time position - Bohle, QLD
• Competitive salary package
• Day Shift
• Fast-paced, hands-on role (this is not a desk-based role) coordinating day-to-day operations

Cleanaway is seeking an experienced and motivated Operations Supervisor to support our Used Oil Collection operations across North Queensland, including Townsville, Mackay, Cairns and Rockhampton as required.

This is a hands-on leadership role responsible for supporting the safe, compliant and efficient operation of our fleet, personnel and collection activities throughout the region. Working closely with drivers, customers and operational stakeholders, you will play a critical role in maintaining high standards of safety, compliance, customer service and operational performance.

This position offers a unique opportunity for an operationally focused individual who enjoys working in the field, supporting frontline employees and driving continuous improvement across multiple sites.

Your new role:

Safety & Compliance

• Conduct and document Toolbox Talks and daily HSE conversations.
• Plan and coordinate Drug & Alcohol Screening programs.
• Complete 1st Line of Defence Audits, Vehicle Pre/Post Check Audits and Fatigue Audits.
• Undertake Workplace Inspections and Safety Operations Compliance Activities.
• Conduct Safe Operations and Environmental Compliance assessments.
• Investigate incidents and support corrective action implementation.
• Complete MyOSH reporting and manage follow-up actions.
• Monitor compliance with Chain of Responsibility (CoR), HVNL, EPA requirements and Cleanaway procedures.
• Support audit readiness and maintain high housekeeping standards across operational sites.

Fleet & Equipment Management

• Monitor vehicle inspections, defects and maintenance scheduling.
• Track fleet utilisation, vehicle mileage and operating hours.
• Coordinate hose inspections and maintain compliance records.
• Manage fire extinguisher testing programs.
• Complete Tank Farm Visual Inspections and ensure site equipment remains operational.
• Assist with troubleshooting operational equipment and fleet-related issues.

Operations & Performance

• Monitor collection volumes, fleet utilisation and operational performance metrics.
• Manage and maintain tank inventory records, dip sheets and storage volume reporting.
• Support rostering, leave coverage and operational resource planning.
• Coordinate contractor management activities and site inductions.
• Assist in the delivery of operational reporting, budgeting and cost control activities.
• Support operational improvement initiatives and performance opportunities across the region.

Driver Support & Development

• Undertake driver ride-alongs and competency assessments.
• Monitor training requirements and refresher training compliance.
• Provide practical support and coaching to operational personnel.
• Build positive working relationships with drivers, supervisors and stakeholders.
• Support the development of a strong safety culture across all operational sites.

Customer & Stakeholder Engagement

• Manage customer service issues and collection escalations.
• Build and maintain strong relationships with customers, contractors and internal stakeholders.
• Support service delivery expectations while ensuring operational priorities are achieved safely and efficiently.

Your skills and experience:

• Previous supervisory, transport or logistics experience.
• Strong mechanical aptitude and practical problem-solving skills.
• Heavy vehicle driving experience or a strong understanding of transport operations.
• Knowledge of pumping systems, hydraulic equipment, PTO systems and loading/unloading operations.
• Sound understanding of Chain of Responsibility (CoR), HVNL and workplace safety requirements.
• Experience conducting audits, inspections and compliance activities.
• Strong communication and relationship-building skills.
• Intermediate Microsoft Office skills and experience working with operational reporting systems.
• A proactive approach to safety, customer service and continuous improvement.

Why Cleanaway:

• Full-time, permanent role
• Safe and reliable fleet maintained in our modern workshops, with on-site parking, PPE and uniform provided.
• Zero harm safety culture: the safety, health and well-being of our people and the communities where we operate are our first and foremost consideration.
• Great company benefits: Employee discounted share purchase scheme, company discounts, salary packaging, flu vaccinations, EAP and more.
• Australia’s largest waste management company: career, training, and development opportunities.
• Company commitment to diversity and inclusion programs: 18 weeks paid primary carer leave top-up and options for flexible work.

Who we are:

Cleanaway is Australia’s largest waste management organisation with over 10,000 employees working at over 400 sites. We have been around in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and the environment we live in. Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.

Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. We welcome applications from First Nations peoples, mature age and early careers, and people from all cultural backgrounds.

https://www.cleanaway.com.au/