Operations Supervisor

Team Global Express Pty; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Upskilling, training, mentoring

Flexible work options

Inclusive parental leave policy

Peer recognition

Job summary

Team Global Express Pty seeks an Operations Supervisor in Murarrie, Queensland to lead daily transport operations, manage delivery partners and ensure exceptional service outcomes for customers. You will report to the Operations Manager and oversee fleet operations, driver performance, service delivery, and compliance.

The role requires hands-on leadership, strong communication, and the ability to coordinate with customers, drivers and internal teams to deliver safe, efficient deliveries aligned

Qualifications

• Previous experience in a transport, logistics, fleet operations, or supervisory role.
• Strong leadership skills to motivate and manage teams.
• Excellent communication and stakeholder management abilities.
• Hands-on leadership style with a focus on continuous improvement.
• Attention to detail and strong administrative capabilities.

Responsibilities

• Coordinate daily fleet operations and delivery activities to meet targets.
• Allocate transport resources and communicate plans to stakeholders.
• Monitor service delivery and resolve issues promptly.
• Manage driver attendance, leave, performance and compliance.
• Build and maintain relationships with customers and stakeholders.
• Deliver toolbox talks and support development of delivery partners.
• Ensure compliance with safety standards and company policies.
• Prepare and review daily and KPI reports.
• Identify opportunities to improve efficiency and outcomes.
• Maintain driver and vehicle presentation standards.

Skills

Leadership

Stakeholder management

Operations coordination

Communication skills

Problem solving

Job description

## Operations SupervisorApply: Murarrie Queensland: Full time: Posted Today: R70210**About the Role**Team Global Express is seeking an Operations Supervisor to join our team based at our Murarrie Depot. This is a hands-on leadership role responsible for coordinating daily transport operations, leading delivery partners, and ensuring exceptional service outcomes for our customers.Reporting to the Operations Manager, you will oversee fleet operations, driver performance, service delivery, customer relationships, and operational compliance. You will work closely with customers, drivers, and internal stakeholders to ensure deliveries are completed safely, efficiently, and in line with service commitments.Key responsibilities include:* Coordinating daily fleet operations and delivery activities to achieve service and performance targets* Allocating transport resources and communicating operational plans to key stakeholders* Monitoring service delivery and resolving operational issues in a timely manner* Managing driver attendance, leave, performance, and compliance requirements* Building and maintaining strong relationships with customers and stakeholders* Delivering toolbox talks and supporting the ongoing development of delivery partners* Ensuring compliance with company policies, customer requirements, safety standards, and Chain of Responsibility obligations* Monitoring scanning compliance, POD retrieval, and operational reporting requirements* Coordinating backup vehicles and contingency plans when required* Preparing and reviewing daily and weekly operational and KPI reports* Investigating service issues and implementing solutions to improve operational performance* Identifying opportunities to improve efficiency, productivity, and customer outcomes* Ensuring driver and vehicle presentation standards are maintained* Supporting a positive safety culture across both customer and Team Global Express sites**What You'll Bring*** Previous experience in a transport, logistics, fleet operations, or supervisory role *(preferred but not mandatory)** Strong leadership skills with the ability to motivate, influence, and manage teams* Experience coordinating drivers, vehicles, and daily transport operations* Excellent communication and stakeholder management skills* Proven ability to prioritise competing demands and make sound decisions in a fast-paced environment* Strong problem-solving skills and a proactive approach to operational challenges* High attention to detail with strong administrative and reporting capabilities* A hands-on leadership style with a commitment to continuous improvement and operational excellence**About Team Global Express**Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.**Why TGE**We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.**What we offer*** Competitive salary above industry standards* Upskilling, training, mentoring and more to support your career development journey* Fun and practical employee perks and discounts* Flexible work, including work from home* Inclusive parental leave policy that supports all parents & carers* Peer recognition awards acknowledge when you go above and beyond.**An inclusive workplace, works for everyone**We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.**Our recruitment process**Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.**Other things to note*** When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.* During the recruitment process, please keep an eye on your junk emails and spam folders for updates.* TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.