Operations & Projects Officer

West End State School P&C Association; Brisbane; On-site; AUD 54,000 - 59,000; Full time

Job summary

West End State School P&C Association is seeking an experienced Operations & Projects Officer to lead events, fundraising, sponsorship, marketing and community engagement. The role supports business operations and continuous improvement across P&C activities, reporting to the Business Manager and working with the executive committee and school community.

This full-time, permanent role offers flexible arrangements of 30+ hours per week and involves managing diverse programs such as OSS, tuckshop

Qualifications

• Experience coordinating events, projects or business operations.
• Excellent written and verbal communication, including marketing and digital content.
• Strong organisational, planning and time-management skills with attention to detail.
• Experience in sponsorship, fundraising, community engagement or stakeholder management.
• Ability to manage budgets, suppliers, volunteers and project timelines.

Responsibilities

• Plan, coordinate and deliver P&C events, fundraising and community activities with budgets and volunteers.
• Develop sponsorship opportunities and coordinate agreements.
• Manage communications including social media, newsletters and website content.
• Build relationships with parents, volunteers, staff, businesses and community stakeholders.
• Support business operations and continuous improvement across P&C activities.
• Coordinate IT services and general business systems as needed.

Skills

Event coordination

Communication skills

Budget management

Digital skills

Canva

Microsoft 365

Website management

Social media

Tools

Microsoft 365

Canva

Website platforms

Social media platforms

Job description

West End State School P&C Association – West End QLD

Location: West End State School, 24 Vulture Street, West End QLD 4101

Relevant Award: Parents' and Citizens' Associations Award – State 2016

Nature of position: Permanent full-time preferred, with part-time/flexible arrangements of 30+ hours per week considered.

Award classification: Operations Managers Stream – Level 1

Hourly rate of pay: $39.39–$42.81 per hour, depending on experience, plus superannuation.

West End State School P&C Association (P&C) is a community-minded organisation dedicated to supporting students and strengthening partnerships between families, the school and the wider community. We work collaboratively to help create positive educational, social and wellbeing outcomes for students at West End State School.

We are seeking an experienced, proactive and highly organised Operations & Projects Officer to support our business operations and take a leading role in events, fundraising, sponsorship, marketing and community engagement.

With approximately 1,500 students at West End State School, our P&C operates a diverse range of services and activities, including Outside School Hours Care, Tuckshop, Café, Uniform Shop, Swim Club, community events and fundraising initiatives.

This is a varied and rewarding opportunity for someone who enjoys taking ownership of projects, building relationships and making things happen. You'll work closely with our Business Manager, volunteer Executive Committee, staff and school community, helping deliver initiatives that make a meaningful difference.

The role combines independent project delivery with broader business operations and administrative responsibilities, providing opportunities to contribute to continuous improvement across the P&C.

About the role

Reporting to the Business Manager, the Operations & Projects Officer is responsible for coordinating and delivering P&C events, fundraising, sponsorship, marketing, communications and community engagement activities, while supporting the effective operation and continuous improvement of our P&C businesses.

The position also provides operational and administrative support to the Business Manager and acts as a key point of contact for urgent operational matters during their absence, within agreed responsibilities and delegations.

Key responsibilities

• Plan, coordinate and deliver P&C events, fundraising initiatives and community activities, including budgets, logistics, suppliers and volunteers.
• Develop sponsorship opportunities, build relationships with local businesses and coordinate sponsorship agreements and commitments.
• Manage P&C communications, including social media, website content, newsletters, promotional materials and community updates.
• Build positive relationships with parents, carers, volunteers, school staff, businesses and community stakeholders.
• Support community engagement initiatives and associated communications and administration.
• Provide operational and administrative support across P&C businesses, including Tuckshop, Café, Uniform Shop, Swim Club and facilities hire.
• Work with the Business Manager to identify business improvement opportunities, streamline processes and implement projects.
• Coordinate IT service providers, Microsoft 365, SharePoint, document management, equipment records and general business systems.
• Support general P&C administration, meetings, correspondence and organisational activities.
• Provide practical operational support and assist with urgent matters when the Business Manager is unavailable, in accordance with established policies and delegations.

About you

We're looking for someone who is organised, resourceful, personable and comfortable managing multiple priorities in a busy, community-focused environment.

Ideally, you'll bring:

• Demonstrated experience coordinating events, projects or business operations.
• Excellent written and verbal communication skills, including experience with marketing, social media and digital content.
• Strong organisational, planning and time-management skills, with attention to detail.
• Experience in sponsorship, fundraising, community engagement or stakeholder relationship management.
• Confidence coordinating budgets, suppliers, volunteers and project timelines.
• Strong digital skills, including Microsoft 365, Canva and website or social media platforms.
• The ability to work independently, use initiative, solve problems and see projects through to completion.
• A friendly, collaborative and professional approach when working with staff, volunteers, families and the wider community.
• Flexibility to support P&C events and activities outside standard business hours when required.
• A current Queensland Blue Card, or eligibility to obtain one, and willingness to obtain Responsible Service of Alcohol (RSA) certification.
• Experience working with a P&C Association, school, not-for-profit or community organisation would be advantageous but is not essential.

Employment arrangements

This is an ongoing, year-round position, with full-time hours preferred. We welcome applications from candidates seeking permanent part-time or flexible working arrangements of 30 hours or more per week.

Some flexibility in working hours will be required to support events and activities, which may occur in the evenings or on weekends. These arrangements will be planned in advance and managed in accordance with applicable employment conditions.

Commencement is flexible, with an opportunity for onboarding before the end of Term 4, 2026 (by mutual agreement) and full commencement by the beginning of Term 1, 2027.

For more information about the role, please contact ***************@wesspandc.org