Operations Officer

NSW Government; Canterbury-Bankstown; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Salary packaging

Fitness Passport

Employee Assistance Program

Free onsite parking

Job summary

NSW Government’s Sydney office seeks an Operations Officer at the Sydney International Equestrian Centre to ensure safe, efficient operations and high standards across venues, facilities, maintenance and event delivery.

This hands-on role combines on-site duties with planning and administrative tasks, supervising a small team of Service Officers while coordinating with contractors, venue users and internal stakeholders to keep the site at its best.

Qualifications

• Practical operations experience across venues, facilities or events.
• Ability to coordinate contractors and multiple stakeholders in a fast-paced environment.
• Strong planning, scheduling and organisational skills.
• Excellent communication and safety-focused approach.

Responsibilities

• Walk through the venue to check facilities and field conditions and set daily priorities.
• Coordinate contractors and resolve maintenance issues.
• Prepare venues for upcoming events and manage stakeholder requests.
• Ensure operational standards are met and promote a safe, professional environment.
• Support delivery of sporting and commercial events and supervise a small team.

Skills

Venue operations

Contractor management

Stakeholder coordination

Planning and scheduling

Safety and compliance

Job description

Keep NSW's Premier Sporting Venue Event-Ready

• Take ownership of a varied role that combines hands-on site operations with planning and coordination responsibilities.
• Salary ranges from $87,199 to $95,482 + super & leave loading.
• Ongoing full-time opportunity based at Sydney International Equestrian Centre.

About the role

Located at the iconic Sydney International Equestrian Centre, this role plays a key part in ensuring the venue operates safely, efficiently and to a high standard every day. Working across venue operations, facilities, maintenance activities and event delivery, the Operations Officer helps coordinate contractors, oversee operational readiness and support the successful delivery of sporting and commercial events.

This is a hands-on operations role that combines practical site-based work with planning, coordination and administrative responsibilities. The role provides day-to-day supervision and support to a small team of Service Officers while working closely with contractors, venue users and internal stakeholders to keep the site operating at its best.

Based at a single location, this role offers the opportunity to work in unique surroundings alongside a motivated and collaborative team that takes pride in delivering successful events and maintaining one of NSW's premier sporting venues.

A Day in the Life

No two days look the same at Sydney International Equestrian Centre.

A typical day might start with a walk-through of the venue to check facilities, equipment and field of play conditions before meeting with Service Officers to allocate priorities for the day. From there, time may be spent coordinating contractors, resolving maintenance issues, preparing venues for upcoming events, managing stakeholder requests and ensuring operational standards are met.

Throughout the day, the role collaborates with venue users, event teams and contractors, balancing competing priorities while maintaining a safe and professional environment. Whether overseeing site works, assisting with project delivery, supporting event operations or ensuring facilities are ready for use, the Operations Officer plays a critical part in delivering successful experiences for visitors, participants and event organisers.

For more information read the full Role Description: Role Description - Operations Officer

About you

This role will suit a practical and organised operations professional who enjoys working outdoors, solving problems and ensuring facilities and events run smoothly. Success in this role comes from balancing operational priorities, coordinating people and contractors, and maintaining high standards of safety, presentation and customer service.

• Demonstrated experience in venue operations, facilities management, maintenance, infrastructure, sporting venues, major events, recreation facilities, local government or a similar operational environment, with knowledge of venue operations, field of play standards and contractor management, and experience coordinating multiple stakeholders in a fast-paced environment.
• Proven ability to coordinate contractors, service providers and stakeholders, ensuring works are completed safely, efficiently and to the required standards.
• Strong organisational skills with the ability to plan, prioritise and manage multiple activities, maintenance programs and event requirements in a fast-paced environment.
• Excellent communication and relationship-building skills, with experience providing day-to-day guidance to team members, maintaining accurate records, and supporting operational projects and site improvements.

Essential Requirements

• Obtain and maintain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
• Current NSW Class C Drivers Licence
• Requirement to work across any day of the week (Monday to Sunday), including evenings and participation in on‑call arrangements, in line with business and roster needs.

To be eligible to apply for this position, you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. You will also need to arrange a Working with Children Check, at your own expense.

Should you require further information about the role please contact Operations Coordinator, Dave Porter via email: [e-mail]

About us

The Office of Sport is the lead NSW Government agency for sport and active recreation. We offer a career with purpose and work that makes a difference. Delivering on our purpose of ‘Everyone Plays Here’, we are a unique workplace, where no two days are the same!

Our work is spread across NSW, with ten Sport and Recreation Centres, five Olympic Sport Venues and offices throughout the state. We provide leadership, policies, programs, funding and infrastructure to enable participation in sport and active recreation. Our work makes a difference – improving health outcomes, connecting communities and making a stronger NSW.

Our team members are collaborative, creative, hardworking and innovative, brought together by a common goal of ensuring sport and active recreation is accessible for all people in NSW.

Applications close: 11:50 pm Sunday 20 September 2026.

What’s in it for you?

The Office of Sport offers you the opportunity to make a direct, shared contribution and difference to sport and recreation in NSW and have a positive impact on quality of life of our clients. We offer a family-friendly and flexible working environment, competitive salaries, and generous leave entitlements. Our benefits include salary packaging, access to the Fitness Passport, the Employee Assistance Program, and free onsite parking.

Inclusion is a huge focus for the Office, internally and externally. In addition to actively promoting employment for women, people with disabilities, Aboriginal and Torres Strait Islanders, LGBTIQA+ individuals, and those from culturally and linguistically diverse backgrounds, we are also committed to increasing opportunities for everyone to participate in sport and active recreation. We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging.

We want you to bring your best self to this recruitment process. If you feel you may require any adjustments or assistance during the recruitment process, please reach out to the Talent Acquisition Team via [e-mail]